Operating Guide

Lock Heartbeats
and Battery Life
Your lock connects to the internet using Wi-Fi. In order
to conserve battery usage, the lock’s Wi-Fi radio is put to
sleep for periods of time.
By default, the radio wakes up every hour and connects
to the internet to see if new user codes or other
commands are pending. This “heartbeat” interval can be
shortened or lengthened from the lock’s settings page.
A longer heartbeat interval leads to longer battery life.
The lock will also connect to the internet every time the
keypad is pressed. This way lock events are reported
in real time. When the lock connects to the internet, it
stays connected for about 10 seconds and then returns
to sleep mode.
To test commands sent from the mobile or web app to
the lock, send the command (Eg. Add user code or lock/
unlock), then press any button to wake the lock.