Operator's Manual

Chapter 9 Other features of the Tempus Pro
Tempus Pro User/Operator Manual - 41-2001EN-00 – Page 194
9.6.5 Interacting with the Response Centre
The Response Centre
Each Tempus Pro device is pre-configured to dial automatically to a specific Response Centre. The centre
should be staffed 24 hours a day, 365 days a year and should always be able to receive your connection. If
a connection cannot be established, you should wait a short time and attempt to connect again.
Note
It is the User’s responsibility to ensure their Response Centre is properly staffed and
equipped.
When interacting with the Response Centre staff, you should also realise that they may be operating in a
different time zone to the one where the incident is taking place. However, the clocks (and displayed times)
of the both the Tempus Pro and the i2i software are synchronised.
Remote viewing and control
WARNING
The alarm functions of the Tempus are intended to be used by the attendant user
only. If the device is connected to a Response Centre this is for the purpose of
sharing vital signs data in real time, between two users for the purpose of obtaining
additional clinical support. The system is not a distributed alarm system (e.g. nurse
monitoring station system) in the terms of IEC60601-1-8. The i2i system at the
Response Centre is not equipped with alarm silencing or suspending controls.
The Response Centre operators will have exactly the same information on their screens as displayed on the
Tempus Pro. Should the Tempus Pro display change e.g. if a new help screen is brought up, new data is
displayed or an error message appears, the Response Centre system will display exactly the same
information a few seconds later. The only exceptions to this are when you are taking a digital picture or
when you are monitoring or recording a 12 Lead ECG, in these situations the Response Centre only see that
you are in the process of recording the ECG or taking the photo but they don’t see the ECG or photo until it
has been downloaded.
WARNING
Users are reminded that the i2i system at the Response Centre is not equipped with
alarm silencing or suspending controls. The i2i user is able to see the alarm
condition through the on-screen visual alarm manifestations but they are not
provided with audible alarms (it is not a distributed alarm system) and they are not
equipped with means to silence or suspend the alarms. Managing the alarm state of
the product is the responsibility of the Tempus User.
Note While the i2i will display the same information as the Tempus, user should note that the
actual display size and aspect ratio of waveforms will vary slightly depending on the native
resolution of the display that the i2i user has i.e. the i2i user’s display may have differently
sized and shaped pixels to the display of the Tempus and so very minor differences may be
present between the two displays.
Note
If the waveform or video stop appearing on the i2i application stop the connection and
reconnect the Tempus.
If the Response Centre needs to operate the Tempus Pro remotely, they should make you aware that they
are activating a function of the device before they do so. Ideally the Response Centre will only take control
of the Tempus Pro if the operator is having difficulty with an operation.