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How can I change DoorCam's video quality?
o Press ‘Menu’ located at the top left corner of the home screen.
Select ‘Devices,’ then select the device to see the device’s setting.
Go to ‘Video Quality’ and select Best, Average or Low. To
implement the changes, you will need to press the white alert
button on the back of your DoorCam.
o How can I improve my video quality?
o There are many different factors that might be
causing your videos to come out blurry. Here are the
most common reasons:
The protective sticker might still be on the
DoorCam lens. It's transparent but can definitely
affect the recording capabilities. Check the lens
and remove the sticker if it is still there.
The quality level might be set at a lower setting.
The perk of a lower setting is that your
DoorCam's battery will last longer and uses less
bandwidth. The downside is that your
recordings may not be as sharp. You can easily
go into your video quality settings on your
Remo+ app and adjust it to the level that best
suits what you want and need.
The lens might be dirty. As with any camera, dirt
and smudges affect the DoorCam's view.
Sometimes even rain and fog will cause
condensation that blurs the video feed. But
don't worry! A simple wipe should do the trick
to clean off the grim.