DoorCam™
DoorCam™ Quick Start Guide
WHAT’S IN THE BOX Battery Cover Screws Bracket Fix Screws Hex Wrench DoorCam D Type Batteries
MEET DOORCAM CAMERA BODY 1 IR LED 7 Battery cover screw 2 PIR sensor 8 Body fix screw 3 Camera lens 9 Bracket fix hole 4 Speaker 10 Status button 5 ALS sensor 11 Status LED 6 Mic 12 Battery cover *Remove the scratch protection sticker before use
HOW TO REGISTER DOORCAM CREATE AN ACCOUNT 1. Make sure your mobile device is connected to your home Wi-Fi. 2. Download and launch the remo+ app. 3. Press sign up at the bottom of the login page. 4. Enter your email and create a password and profile name. Then press sign up. For Help, press the at the top right corner.
REGISTER DOORCAM 1. Have your Wi-Fi network password available. 2. Insert the three D type batteries into the battery slots on the body. 3. DoorCam's status LED light should flash up and down. If it is not, press the status button. 4. Go back to the app, and select your timezone. 5. Switch to your phone’s Wi-Fi settings, leaving your remo+ app open. Please DO NOT CLOSE YOUR APP. 6. Connect to the network DoorCam_xxxxxx. If you get the message “internet is unavailable”, tap “okay”. 7.
HOW TO INSTALL DOORCAM 1. Use a hex wrench to loosen the body fix screws a little. 2. Adjust the gap of the bracket so that it is close to the door. 3. Use a hex wrench to tighten the body fix screws again. If you want to fix it tightly, bracket fix screws it in.
HOW TO REPLACE BATTERIES 1. Remove the battery cover screw using a screwdriver. 2. Remove the battery cover. 3. Replace batteries and secure the battery cover using a screwdriver.
FAQ Forgot your password? 1. Press “forgot password” on the login page. 2. Enter your account email and click SEND. 3. Check your email (including spam folder) for the temporary password. 4. Open the remo+ app and log in using your account email and the temporary password. 5. Create a new password. How many users can access the DoorCam? You can view the DoorCam from up to 5 iOS or Andriod devices: 1. Open the remo+ app from your choice of device. 2. Log in using the same account email and password. 3.
TROUBLESHOOTING Can’t see the videos on your Recent Activity? For Android users, allow all permissions to the remo+ app: remo+ Settings > Applications Manager > Permissions > Storage Check your Settings: Motion Sensor remo+ app > Menu > Devices > Save Videos to Cloud Your Devices > Turn on Motion Sensor > Turn on Save Videos to Cloud > Press the DoorCam status button to save the settings Can’t find your home Wi-Fi during the setup process? If you cannot get past step 7 on "Register DoorCam" on the QSG
Support: We’re happy to help! support@olivendove.com (888)-985-1849 Mon-Fri 8am to 5pm PT (except holidays) LIMITED WARRANTY 1. LISCENSOR DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE LICENSED PRODUCT AND HARDWARE WILL MEET LICENSEE’S REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE AND HARDWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
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