Product Manual
Table Of Contents
- Automatic Phone-Out Home Monitoring Systems
- Parts List
- Control Panel Components
- Tools Required
- Step-by Step Installation Procedure
- Programming the Outgoing “Call-To” Telephone Numbers
- How the monitoring system works when it detects an alarm condition
- What to do when the monitoring system calls someone at a programmed telephone number
- A voice message will advise the type of alarm condition and instruct the person answering to enter a response code by pressing and holding the “#” key to “Acknowledge” the alarm, or pressing the “*” key followed by the “0” key to “Disable” the monitoring system. The sequence of the message is as follows:
- What happens when the call is “Acknowledged” by pressing and holding the “#” key?
- The monitoring system will sound a 3-second continuous tone at which time the "#" key can be released. The monitoring system will then disconnect and return to a monitoring mode. It will wait one hour and, if the alarm condition is still present, will repeat the outgoing call sequence. This routine of calling at 1-hour intervals will continue until the alarm condition no longer exists OR the monitoring system is “Disabled” by pressing the “*” key followed by the “0” key in sequence to turn the monitoring system off (see following paragraph). Once the alarm condition no longer exists, the monitoring system will return to the monitoring mode and will make no further calls until a new alarm condition occurs.
- If a different alarm condition is detected during any of the one hour increments that the monitoring system is waiting to make the next call, the monitoring system will then wait only 5 minutes before beginning a new outgoing call sequence to indicate that there are multiple alarm conditions.
- What happens when the monitoring system is “Disabled” by pressing the “*” key followed by the “0” key in response to a call?
- The monitoring system will sound a 3-second continuous tone at the called phone and then disconnect and “Disable” itself. NO FURTHER MONITORING OF ALARM CONDITIONS WILL OCCUR, AND NO FURTHER OUTGOING CALLS WILL BE MADE TO INDICATE AN ALARM CONDITION UNTIL THE MONITORING SYSTEM IS RESET AT THE CONTROL PANEL.
- IMPORTANT – In order to have the monitoring system return to normal so that it can monitor alarm conditions and make outgoing calls, someone will have to manually turn the ON / OFF switch on the monitoring system control panel first to OFF and then back to ON. This should be done at the same time you, or someone you notify, visits the premises to correct the problem.
- What to do if you are at the monitored premises?
- The monitoring system will also alert you to an alarm condition when the premises are occupied but when you might not otherwise be aware, such as during the night. Upon detecting a single or multiple alarm condition, the control panel will emit a 5-second continuous tone. This will be followed by a 5-second tone at 5-minute intervals thereafter.
- Troubleshooting Guide
- Tools Required
Contact Information
Reliance Controls Corporation
2001 Young Court
Racine, Wisconsin 53404
www.home-protectors.com
(800) 439-5745
One Year Limited Warranty
Reliance Controls Corporation (“Reliance”) warrants this product to be free from defects in materials and workmanship
under normal use for a period of one year from date of purchase, provided the product has been installed and used in
accordance with Reliance’s instructions and has not been subjected to misuse, alteration, modification, accident, or repair
not performed by Reliance. Reliance’s obligation under this warranty is strictly limited to repair or replacement of the
product only. The cost of labor to remove the product or install a replacement is not included in this warranty. Reliance
shall not be liable for any incidental, special, or consequential damages whatsoever, including damage to person or
property resulting from the product’s failure to operate in the manner in which it was designed. Use of this product is at the
risk of the owner. Reliance strongly recommends that this product be fully tested after installation in accordance with these
instructions to confirm proper operation and compatibility with your local phone system. Further, this product should be re-
tested on a regular basis to insure continued operation. In the event that this product does not conform to this warranty
within the warranty period, the product may be returned with dated proof of purchase to Reliance, at the address below,
freight prepaid. Upon verification of defect Reliance shall at its sole discretion either repair or replace the defective product.
Batteries are not covered by this or any other warranty. The forgoing warranty is exclusive and in lieu of all other
expressed or implied warranties if any, including but not limited to implied warranties of merchantability and fitness for a
particular purpose. This warranty gives you specific legal rights, and you may have other rights, which vary from state to
state.
Reliance Controls Corporation
ATTN: WARRANTY CLAIMS DEPARTMENT
2001 Young Court
Racine, WI 53404
To Return a Product to Reliance Controls Corporation
Reliance will accept warranty returns for repair or replacement within the terms of the above warranty. All units deemed
out of warranty will be repaired at prevailing charges. All products being returned to Reliance Controls must have an RGA
number given by Reliance Controls customer service. To request an RGA #, call (800) 439-5745. No returns will be
accepted without an RGA number.
2001 YOUNG COURT / RACINE, WI 53404