Dell PowerEdge T630 Owner's Manual Regulatory Model: E25S Series Regulatory Type: E25S001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About your system................................................................................................ 9 Supported configurations..................................................................................................................... 9 Front-panel features and indicators................................................................................................... 10 LCD panel features.....................................................................................
System Security Settings screen................................................................................................... 39 Miscellaneous Settings screen...................................................................................................... 41 About Boot Manager...........................................................................................................................42 Entering Boot Manager .............................................................................
Flex bays.............................................................................................................................................. 68 Removing a flex bay...................................................................................................................... 68 Installing a flex bay........................................................................................................................ 69 Hard drives............................................................
Installing an internal SD card........................................................................................................ 97 Processors........................................................................................................................................... 98 Removing a processor.................................................................................................................. 98 Installing a processor.............................................................
6 Troubleshooting your system........................................................................ 152 Safety first—for you and your system...............................................................................................152 Troubleshooting system startup failure............................................................................................152 Troubleshooting external connections............................................................................................
System board jumper settings...........................................................................................................171 Disabling a forgotten password........................................................................................................ 171 9 Technical specifications.................................................................................. 173 10 Getting help....................................................................................................
About your system 1 The Dell PowerEdge T630 is a rackable tower server that support up to two processors based on the Intel Xeon E5-2600 v3 processor family, up to 24 DIMMs, and storage capacity of up to 32 hard drives/SSDs. NOTE: The T630 systems support only internal, hot-swappable hard drives. Supported configurations System Configurations 3.5 inch hard-drive system Up to eight 3.5 inch hard drives Up to eighteen 3.5 inch hard drives Up to eight 3.
Front-panel features and indicators Figure 1. Front-panel features and indicators— 2.
Figure 2. Front-panel features and indicators— 3.5 inch hard-drive plus four PCIe SSD chassis Item Indicator, button, or connector Icon Description 1 SD vFlash card slot Allows you to insert a vFlash media card. The vFlash media card is an SD card that extends the functionalities of the iDRAC enterprise card. 2 Power-on indicator, power button The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.
Item Indicator, button, or connector Icon Description NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. 3 NMI button Use this button to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip.
Item Indicator, button, or connector Icon Description Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals. This port is USB 2.0-compliant 9 VGA connector Allows you to connect a VGA display to the system. NOTE: The VGA connector is available only in the rack-mode configuration of your system. For information on converting your system from tower to the rack mode, see Preparing a system for conversion from tower mode to rack mode .
Figure 3. LCD panel features Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: • Press and hold the button to increase scrolling speed. • Release the button to stop. NOTE: The display will stop scrolling when the button is released. After 45 seconds of inactivity the display will start scrolling.
Option Description Set error Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL. This is useful when trying to match an LCD message with an SEL entry. Select Simple to display LCD error messages in a simplified user-friendly description. See the Dell Event and Error Messages Reference Guide at dell.com/ esmmanuals for the list of messages in this format. Set home Select the default information to be displayed on the LCD Home screen.
Hard drive indicator codes Figure 4. Hard drive indicators 1. hard drive activity indicator 3. hard drive 2. hard drive status indicator NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off. Drive-status indicator pattern (RAID only) Condition Blinks green two times per second Identifying drive or preparing for removal. Off Drive ready for insertion or removal.
Back-panel features and indicators Item Indicator, Button, or Connector Icon Description 1 PCIe expansion card slots (3) (processor 1) Allows you to connect up to two PCI Express expansion cards and one PERC card. 2, 3 Ethernet connectors Two integrated 10/100/1000 Mbps NIC connectors. 4 System identification connector Allows you to connect the optional system status indicator assembly through the optional cable management arm.
Item Indicator, Button, or Connector 5 System identification button Icon Description The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again. Press to toggle the system ID on and off.
NIC indicator codes Figure 5. NIC indicators 1. link indicator 2. activity indicator Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. Activity indicator is blinking green Network data is being sent or received.
Figure 6. AC PSU status indicator 1. AC PSU status indicator/handle Convention Power indicator pattern Condition A Green A valid power source is connected to the PSU and the PSU is operational. B Flashing green When the firmware of the PSU is being updated, the PSU handle flashes green. C Flashing green and turns off When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and turns off.
Convention Power indicator pattern Condition CAUTION: AC PSUs support both 220 V and 110 V input voltages with the exception of Titanium PSUs, which support only 220 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. E Not lit Power is not connected.
Convention Power indicator pattern Condition CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must power down the system. CAUTION: AC PSU support both 220 V and 110 V input voltages with the exception of Titanium PSU, which support only 220 V.
To... Refer to... Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick Start Guide at dell.com/esmmanuals Set up, use, and troubleshoot OpenManage Server Administrator Dell OpenManage Server Administrator User’s Guide at dell.com/openmanagemanuals Install, use, and troubleshoot OpenManage Essentials Dell OpenManage Essentials User’s Guide at dell.
Performing initial system configuration 2 After you receive your system, you must set up your system, install the operating system if it is not preinstalled, and set up and configure the system iDRAC IP address. Setting up your system 1. Unpack the server. 2. Install the server into the rack. For more information on installing the server into the rack, see your system's Rack Installation Placemat at dell.com/poweredgemanuals.
Logging in to iDRAC You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The default user name is root and password is calvin. For more information on logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals. You can also access iDRAC using RACADM.
Steps 1. Go to dell.com/support/drivers. 2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express Service Code field. NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me to allow the system to automatically detect your Service Tag, or select Choose from a list of all Dell products to select your product from the Product Selection page. 3. Click Get drivers and downloads.
Pre-operating system management applications 3 The pre-operating system management applications for your system help you manage different settings and features without booting to the operating system. Your system has the following pre-operating system management applications: • System Setup • Boot Manager • Dell Lifecycle Controller Navigation keys The navigation keys can help you quickly access the pre-operating system management applications.
About System Setup Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system. You can access System Setup in two ways: • Standard Graphical Browser — This is enabled by default. • Text Browser — This is enabled by using Console Redirection. NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the text browser, press .
The System BIOS screen details are explained as follows: Menu Item Description System Information Displays information about the system such as the system model name, BIOS version, and Service Tag. Memory Settings Displays information and options related to installed memory. Processor Settings Displays information and options related to the processor such as speed, and cache size. SATA Settings Displays options to enable or disable the integrated SATA controller and ports.
Menu Item Description System CPLD Version Displays the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Displays the UEFI compliance level of the system firmware. Memory Settings screen You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions such as system memory testing and node interleaving.
Processor Settings screen You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling. To view the Processor Settings screen click the System Setup Main Menu → System BIOS → Processor Settings. Menu Item Description Logical Processor Enables or disables the logical processors and displays the number of logical processors.
Menu Item Dell Controlled Turbo Description NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. Controls the turbo engagement. Enable this option only when System Profile is set to Performance. Number of Cores per Processor Controls the number of enabled cores in each processor. By default, the Number of Cores per Processor option is set to All. Processor 64-bit Support Specifies if the processor(s) support 64-bit extensions.
Menu Item Description Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the selected device. Drive Type Displays the type of drive attached to the SATA port. Capacity Displays the total capacity of the hard drive.
Menu Item Description Capacity Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Port G Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the selected device.
Menu Item Description Boot Mode Enables you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu. If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems.
Example Menu Item Description USB 3.0 Setting Allows you to enable or disable the USB 3.0 support Enable this option only if your operating system supports USB 3.0. Disabling this allows devices to operate at USB 2.0 speed. USB 3.0 is disabled by default. User Accessible USB Ports Allows you to enable or disable the USB ports. Selecting Only Back Ports On disables the front USB ports, selecting All Ports Off disables all USB ports.
Menu Item Description Slot Disablement Allows you to enable or disable available PCIe slots on your system. The Slot Disablement feature controls the configuration of PCIe cards installed in the specified slot. Slot disablement must be used only when the installed peripheral card is preventing booting into the operating system or causing delays in system startup. If the slot is disabled, both the Option ROM and UEFI driver are disabled.
Menu Item Description Redirection After Boot Enables or disables the BIOS console redirection when the operating system is loaded. By default, the Redirection After Boot option is set to Enabled. System Profile Settings screen You can use the System Profile Settings screen to enable specific system performance settings such as power management. To view the System Profile Settings screen, click System Setup Main Menu → System BIOS → System Profile Settings.
Menu Item Description frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy. Energy Efficient Policy Number of Turbo Boot Enabled Cores for Processor 1 Monitor/Mwait Enables you to select the Energy Efficient Policy. The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings.
Menu Item Description TPM Information Changes the operational state of the TPM. By default, the TPM Activation option is set to No Change. TPM Status Displays the TPM status. TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system. Clears all the contents of the TPM. By default, the TPM Clear option is set to No. Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT).
Menu Item Description Platform Key Imports, exports, deletes, or restores the platform key (PK). Key Exchange Key Database Allows you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database. Authorized Signature Database Imports, exports, deletes, or restores entries in the Authorized Signature Database (db). Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx).
Menu Item Description When In-System Characterization (ISC) is set to enabled, ISC is executed during POST on detecting relevant change(s) in the system configuration. This helps in optimizing the system power and performance. ISC takes about 20 seconds to be executed, and system reset is required for ISC results to be applied. The Enabled - No Reboot option executes ISC and continues without applying ISC results until the next time system reset occurs.
Menu Item Description System Utilities Launches System Utilities menu such as System Diagnostics and UEFI shell. Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. 1. From the System Setup Main Menu, click System BIOS → Boot Settings. 2. Click Boot Option Settings → Boot Sequence. 3.
If the password jumper setting is disabled, the existing System Password and Setup Password are deleted and you need not provide the system password to boot the system. Steps 1. To enter System Setup, press F2 immediately after a power-on or reboot. 2. From the System Setup Main Menu, select System BIOS and press Enter. 3. On the System BIOS screen, select System Security and press Enter. 4. On the System Security screen, verify that Password Status is Unlocked. 5.
Installing and removing system components 4 Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. NOTE: Operating the system without the system cover can result in component damage.
For more information, see Installing the system cover. 2. Place the system upright on its feet on a flat, stable surface. 3. Install the optional bezel. For more information, see Installing the front bezel. 4. Reconnect the system to its electrical outlet and peripherals. 5. Turn the system on, including any attached peripherals. Recommended tools You need the #2 Phillips screwdriver to perform the removal and installation procedures.
Figure 8. Installing and removing the front bezel 1. release latch 2. system 3. bezel key 4. bezel Removing the front bezel 1. Unlock the bezel using the bezel keys. 2. Press the release latch at the top of the bezel. 3. Pull the top end of the bezel away from the system. 4. Remove the bezel by unhooking the bezel tabs from the slots at the bottom of the system. System feet The system feet provide stability to the system in the tower mode.
3. Rotate the system feet inward. 4. Lay the system on its side on a flat, stable surface. Steps Remove the screws securing the system feet to the base of the tower. Figure 9. Removing and installing the system feet 1. screw hole (4) 2. slot (12) 3. tab (12) 4. base of the tower 5. system feet (4) 6. screw (4) Installing the system feet Prerequisites CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system.
Steps 1. Align the three tabs on the system feet with the three slots on the base of the chassis. 2. Secure the system feet to the base of the chassis by using the screws. Next steps Place the system upright on a flat, stable surface, and turn the system feet outward. Caster wheels (optional)—tower mode Caster wheels provide mobility to the system in the tower mode.
Figure 10. Removing and installing caster wheels 1. slots on base of the tower (4) 3. screw (2) 2. wheel assembly unit (2) Removing caster wheels Prerequisites 1. Ensure that you read the Safety instructions. 2. Keep the #2 Phillips screwdriver ready. 3. Lay the system on a flat, stable surface with the wheels extending beyond the edge of the surface. Steps 1. Remove the screw securing the front wheel unit to the base of the chassis. 2.
Removing the system cover Prerequisites 1. Ensure that you read the Safety instructions. 2. Turn off the system, including any attached peripherals. 3. Disconnect the system from the electrical outlet and disconnect the peripherals. 4. Remove the optional front bezel. 5. Lay the system on a flat, stable surface. Steps 1. Turn the latch release lock to the unlock position. 2. Press the cover release latch and remove the system cover. Figure 11. Removing and installing the system cover 1.
Steps 1. Align the slots of the system cover with the tabs on the chassis. 2. Press the cover release latch, and push the cover toward the chassis until the latch locks into place. 3. Turn the latch release lock to the locked position Next steps 1. Place the system upright on its feet on a flat, stable surface. 2. If applicable, install the front bezel. For more information, see Installing the front bezel. 3. Reconnect the system to its electrical outlet. 4.
Figure 12. Inside the system 1. cooling fan in the cooling fan assembly (optional) 2. expansion card holder 3. guide to align the cooling shroud 4. DIMM slots (6) 5. processor 2 6. system-board holder 7. expansion card holder 8. DIMM slots (6) 9. cooling fan in the cooling shroud (2) 10. DIMM slots (6) 11. expansion card holder 12. processor 1 13. DIMM slots (6) 14. expansion card holder 15.
Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: Never operate your system with the cooling shroud removed.
3. fan release tab 4. cooling fan Installing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: Do not operate the system with the cover removed for a duration exceeding five minutes. NOTE: The procedure for removing an individual fan from the cooling-fan assembly and the cooling shroud is identical. Steps Press the fan release tab and lift the cooling fan out of the cooling-fan assembly. Figure 14. Removing and installing a cooling fan from the cooling-fan assembly a. cooling-fan assembly b. fan release tab c. cooling fan d. plug e.
Ensure that you read the Safety instructions. Steps 1. Align the plug at the base of the cooling fan with the connector on the system board. 2. Slide the cooling fan into the securing slots until the plug locks into place. Next steps Follow the procedure listed in After working inside your system. Cooling-fan assembly (optional) Removing the cooling-fan assembly (optional) Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 15. Removing and installing the cooling-fan assembly 1. cooling-fan assembly 2. cooling fan (4) 3. release lever (2) 4. slot (3) 5. guide pin (3) Installing the cooling-fan assembly (optional) Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
System memory Your system supports DDR4 registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs). It supports DDR4 voltage specifications. NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Figure 16.
DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.
NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC. The following sections provide additional slot population guidelines for each mode: Advanced ECC (lockstep) Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs.
• Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies for sockets with black and green release tabs. This ensures that identical memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and so on. Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines.
System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 2R, x4, 1866 MT/s, 144 16 and 8 10 2R, x4 and 2R, x8, 1866 A1, A2, A3, A4, A5, A6, A7, A8, A9, MT/s A11 2R, x4 and 2R, x8, 1600 MT/s 384 32 12 NOTE: 16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs must be installed in slots A9 and A11.
System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 2R, x4, 1866 MT/s 160 8 20 2R, x8, 1866 MT/s 2R, x8, 1600 MT/s 16 and 8 12 2R, x4, 2133 MT/s, 2R, x8, 2133 MT/s, 2R, x4, 1866 MT/s 2R, x8, 1866 MT/s 192 8 24 2R, x8, 1866 MT/s 2R, x8, 1600 MT/s 16 12 2R, x4, 2133 MT/s, 2R, x4, 1866 MT/s 256 16 16 2R, x4, 2133 MT/s, 2R, x4, 1866 MT/s, 384 16 24 2R, x4, 1866 MT/s, A1, A2, A3, A4, A5, A6, A7, A8, A9, A11, B1, B2, B3,
Removing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
3. memory module socket ejector (2) Installing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 18. Installing the memory module 1. memory module 3. memory-module socket ejector (2) 2. alignment key Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in After working inside your system. 3. Press to enter System Setup, and check the System Memory setting. The system should have changed the value to reflect the installed memory. 4. If the value is incorrect, one or more of the memory modules may not be installed properly.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Steps 1. Remove the cables. a. For a 2.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Steps 1. Align the tabs on the flex bay with the slots on the front of the chassis. 2.
2. If applicable, remove the bezel. 3. Using the management software, prepare the hard drive for removal. If the hard drive is online, the green activity/fault indicator flashes while the drive is turning off. When the hard drive indicators are off, the hard drive is ready for removal. For more information, see the documentation for the storage controller. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system.
Figure 21. Removing and installing a 2.5 inch hard-drive blank 1. hard-drive blank 2. release button Installing a 2.5 inch hard-drive blank Prerequisites 1. Ensure that you read the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. Next steps If applicable, install the front bezel. Removing a 3.
Steps Press the release button and slide the blank out of the hard-drive slot. Figure 22. Removing and installing a 3.5 inch hard-drive blank 1. hard-drive blank 2. release button Next steps If applicable, install the front bezel. Installing a 3.5 inch hard-drive blank Prerequisites 1. Ensure that you read the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the hard-drive blank into the hard-drive slot until the release button clicks into place.
Steps 1. Align the screw holes on the 2.5 inch hard drive with the screw holes on the 3.5 inch hard-drive adapter. 2. Install the screws to secure the hard drive to the hard-drive adapter. Figure 23. Removing and Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter 1. 2.5 inch hard drive 3. screw (2) 2. 3.5 inch hard-drive adapter Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Installing a hard-drive adapter into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Steps 1. Remove the screws from the slide rails on the hard-drive carrier. 2. Lift the hard-drive adapter out of the hard-drive carrier. Removing a hard drive from a hard-drive carrier Prerequisites 1. Keep the #1 Phillips screwdriver handy. 2. Remove the hard-drive carrier from the system. Steps 1. Remove the screws from the slide rails on the hard-drive carrier. 2. Lift the hard drive out of the hard-drive carrier. Figure 25. Removing and installing a hard drive into a hard-drive carrier 1.
Steps 1. Insert the hard drive into the hard-drive carrier with the connector end of the hard drive toward the back. 2. Align the screw holes on the hard drive with the set of screw holes on the hard-drive carrier. When aligned correctly, the back of the hard drive is flush with the back of the hard-drive carrier. 3. Attach the screws to secure the hard drive to the hard-drive carrier.
NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Perform the same steps to install blanks. Figure 26. Removing and installing the optical drive or tape drive 1. optical drive/tape drive 3. release latch 2. guide NOTE: The following figure shows the cabling diagram for an optical drive/tape drive with an x16 backplane.
Figure 27. Cabling— optical drive and tape drive 1. internal tape adapter 2. mini-SAS/SATA connector on internal tape adapter 3. ODD2/TBU connector on system board 4. ODD1/TBU connector on system board 5. power connector on x16 backplane 6. SAS tape drive data/power connector 7. optical drive 2 power connector 8. optical drive 2 data connector 9. optical drive 1 power connector 10. optical drive 1 data connector Next steps Follow the procedure listed in After working inside your system.
Installing the optical drive or tape drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
Steps 1. Locate the touch point for the slim optical drive blank lock inside the system. 2. Press the lock and pull the slim optical drive blank out of the chassis. Figure 28. Removing and installing the slim optical drive blank 1. slim optical drive blank 2. optical drive blank lock Installing the slim optical drive blank Prerequisites Ensure that you read the Safety instructions. CAUTION: Many repairs may only be done by a certified service technician.
Internal USB memory key (optional) An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup. To boot from the USB memory key, configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup.
Figure 29. Replacing the internal USB key 1. USB memory key 2. USB memory key connector Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press to enter System Setup and verify that the USB key is detected by the system. Expansion card holder Removing the expansion card holder Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 30. Removing and installing the expansion card holder 1. tab 2. expansion card holder Installing the expansion card holder Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Expansion card installation guidelines The following table describes the supported expansion cards: Table 3.
CPU Card Priority Card Type Slot Priority Maximum Allowed 10 Gb NICs (Intel and Broadcom Dual Port 10GBASE-T) 1, 3 2 7 FC8 HBA 3, 1, 2 3 9 1 Gb NICs 1, 3, 2 3 1 Gb NIC (Broadcom Quad Port) 1, 3 2 10 Non-RAID 3, 1 2 1 Dell PowerEdge Express Flash (PCIe SSD) Bridge 1, 3 1 2 GPU (single width and double width) 3, 6, 7, 1 4 3 RAID (H330 ) 8, 1, 3 1 RAID (H730) 8 1 RAID (H730P) 8, 1, 3 1 RAID (H830) 3, 4, 6, 7, 1 2 4 40 Gb NICs 3, 4, 6, 7, 1 5 5 FC16 HBA 3, 4, 6,
CPU Card Priority Card Type Slot Priority Maximum Allowed 10 Non-RAID 3, 4, 6, 7, 1 5 Removing an expansion card Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the expansion card holder. CAUTION: Many repairs may only be done by a certified service technician.
1. expansion card latch 3. expansion card 2. expansion card connector Installing an expansion card Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the expansion card holder. CAUTION: Many repairs may only be done by a certified service technician.
2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Installing the GPU card holder Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
– On the x16 PCIe Generation 3 interfaces available on slots 1, 3, 6, and 7. – On systems that support one 5.25-inch removable media storage devices. – On systems with six fan configuration. – On systems that have 1100 W and 1600 W power supply. NOTE: When you have more than two GPU cards on your system, you will need two 1100 W PSUs installed on your system. Removing a GPU card Prerequisites 1. Ensure that you read the Safety instructions. 2.
Figure 32. Removing and installing a GPU card 1. GPU card 2. SLI data connector 3. GPU card power connector 4. GPU card power connector 5. x16 connector 6. expansion card latch (2) Next steps 1. Install the filler brackets by performing the following steps: a. Align the slot on the filler bracket with the tab on the expansion card slot. b. Press the expansion card latch till the filler bracket locks into place.
1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. For more information, see Removing the cooling shroud. 4. Remove the expansion card holder. For more information, see Removing the expansion card holder. 5. Open the two expansion card latches. 6. Remove the filler brackets. For more information, see Removing a GPU card NOTE: Keep this bracket in case you need to remove the expansion card.
Steps 1. Locate the internal dual SD module on the system board. 2. If installed, remove the SD card(s). 3. Hold the plastic pull tab and pull the dual SD module out of the chassis. Figure 33. Removing and installing the Internal Dual SD Module (IDSDM) 1. Internal Dual SD module 2. LED status indicator (2) 3. SD card (2) 4. SD card slot 2 5. SD card slot 1 6. IDSDM connector The following table describes the IDSDM indicator codes.
Convention IDSDM indicator code Description C Flashing amber Indicates card mismatch or that the card has failed D Amber Indicates that the card is offline, has failed, or is write protected E Not lit Indicates that the card is missing or is booting Next steps Follow the procedure listed in After working inside your system. Installing the internal dual SD module Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Steps Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.
Processors Removing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 34. Removing and installing a processor 1. heat sink 2. captive screws (4) 3. processor socket 4. slots (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.
Figure 35. Processor shield 1. close first socket release lever 2. lock icon 3. processor 4. open first socket release lever 5. unlock icon 2. To remove the processor: a. Release the open first socket-lever near the unlock icon from under the tab. by pushing the lever down and out b. Similarly, release the close first socket-release lever near the lock icon down and out from under the tab. Lift the lever 90 degrees upward. c. Lower the open first socket-release lever to lift the processor shield.
Figure 36. Removing and installing a processor 1. close first socket-release lever 2. pin-1 indicator of processor 3. processor 4. slot (4) 5. processor shield 6. open first socket-release lever 7. socket 8. socket keys (4) d. Hold the tab on the processor shield and lift the processor shield until the open first socketrelease lever lifts up. CAUTION: The socket pins are fragile and can be permanently damaged.
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. b. Align the pin-1 indicator of the processor with the triangle on the system board. . c. Place the processor on the socket such that the slots on the processor align with the socket keys. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. d. Close the processor shield. e.
NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after you use it. c. Place the heat sink onto the processor. d. Tighten the four screws to secure the heat sink to the system board. NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over-tightening, tighten the retention screw until resistance is felt, and stop once the screw is seated.
Hot Spare feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy. When the Hot Spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100% of the load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.
Figure 38. Removing and installing an AC power supply unit 1. release latch 2. power supply unit cable connector 3. power supply unit 4. connector 5. power supply unit handle Installing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15 seconds for the system to recognize the power supply unit and determine its status. The power supply redundancy may not occur until discovery is complete. Wait until the new power supply unit is discovered and enabled before you remove the other power supply unit. The powersupply unit status indicator turns green to signify that the power supply unit is functioning properly.
Assembling and connecting the safety ground wire Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Steps 1. Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inch) of copper wire. WARNING: Reversing polarity when connecting DC power wires can permanently damage the power supply or the system. 2. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a #2 Phillips screwdriver.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal. For information about the cable management arm, see the system’s rack documentation. Steps 1. Disconnect the power wires from the power source and the connector from the power supply you intend to remove. 2. Disconnect the safety ground wire. 3. Press the release latch and slide the power supply out of the chassis. Figure 41. Removing and installing a DC power supply 1.
3. Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place. NOTE: If you unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation. 4. Connect the safety ground wire. 5. Install the DC power connector in the power supply unit. CAUTION: When connecting the power wires, secure the wires with the strap to the power supply handle. 6.
Figure 42. Removing and installing the power supply blank 1. power supply blank 2. power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay. To install the power supply unit blank, align the blank with the power supply unit bay and push it into the chassis until it clicks into place. System battery Replacing the system battery Prerequisites 1. Ensure that you read the Safety instructions. 2.
Steps 1. Locate the battery socket. For more information, see System Board Connectors. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To remove the battery, press firmly on the edge of the positive side of the battery in the direction of the arrow as shown in the illustration below. The battery ejects from the socket. Figure 43. Removing and installing the system battery 1. positive side of battery 2. socket 3.
• 3.5 inch x18 SAS/SATA backplane • 2.5 inch x4 Dell PowerEdge Express Flash (PCIe SSD) backplane • 2.5 inch x16 SAS/SATA backplane • 2.5 inch x32 SAS/SATA backplane Depending on your configuration, your system supports one of the following backplane combinations: • 3.5 inch x8 SAS/SATA backplane and 2.5 inch x4 PCIe SSD backplane • 2.5 inch x16 SAS/SATA backplane and 2.5 inch x4 PCIe SSD backplane • 2.5 inch x16 SAS/SATA backplane for hard-drives in the hard-drive bay and 2.
Figure 44. Removing and installing the PCIe SSD hard-drive backplane 1. release tab 2. PCIe SSD hard-drive backplane 3. hard-drive connector 4. PCIe cable 5. power cable 6. signal cable 7. power connector on backplane 8. PCIe cable connector on backplane 9.
Figure 45. Removing and installing a 3.5 inch (x8) SAS/SATA backplane 116 1. backplane power connector 2. backplane power cable 3. release pin 4. signal cable 5. x8 backplane 6.
Figure 46. Cabling—3.5 inch (x8) SAS/SATA backplane 1. power connector on backplane 2. SAS A connector on backplane 3. SAS A connector on system board 4. power connector on PDB 5. signal connector on system board 6.
Figure 47. Removing and installing a 3.5 inch (x8) SAS/SATA backplane with a single PERC card 118 1. SAS cable 2. x8 backplane 3. power connector 4. power cable 5. release pin 6.
Figure 48. Cabling—3.5 inch (x8) SAS/SATA backplane with a single PERC card 1. power connector on backplane 2. SAS A connector on backplane 3. SAS B connector on PERC card 4. SAS A connector on PERC card 5. power connector on PDB 6. signal connector on system board 7. signal connector on backplane 8.
Figure 49. Removing and installing a 3.5 inch (x8) plus 2.5 Inch (x4) SAS/SATA backplane 1. x8 backplane power cable 2. power connector on x8 backplane 3. release pin 4. SAS cable on x8 backplane 5. signal cable on x8 backplane 6. PCIe cable on PCIe SSD backplane 7. power cable on PCIe SSD backplane 8. signal cable on PCIe SSD backplane 9. power connector on PCIe SSD backplane 10. PCIe cable connector on PCIe SSD backplane 11. signal connector on PCIe SSD backplane 13.
Figure 50. Cabling—3.5 Inch (x8) plus 2.5 inch (x4) SAS/SATA backplane 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. PCIe B connector on PCIe SSD backplane PCIe D connector on PCIe SSD backplane SAS B cable from 3.5 inch backplane on PERC card SAS A cable from 3.
11. 12. 13. 14. 15. 16. 17. 18. 19. 20. x8 backplane signal connector on system board x8 backplane power cable x8 backplane signal cable SAS B cable on x8 backplane SAS A cable on x8 backplane x8 backplane power cable power connector on PCIe SSD backplane PCIe SSD backplane signal cable PCIe C cable on PCIe SSD backplane PCIe A cable on PCIe SSD backplane Figure 51. Removing and installing a 3.5 inch (x18) SAS/SATA backplane 122 1. signal cable 2. release pin 3. power cable 4. power connector 5.
Figure 52. Cabling—3.5 inch (x18) SAS/SATA backplane 1. 2. 3. 4. 5. 6. 7. 8.
Figure 53. Removing and installing 2.5 inch (x16) SAS/SATA backplane 124 1. x16 backplane 2. release pin 3. signal cable 4. power cable 5. power connector 6.
Figure 54. Cabling—2.5 inch (x16) SAS/SATA backplane 1. SAS A connector on PERC 2. SAS B connector on PERC 3. power connector on PDB 4. signal connector on system board 5. SAS B connector on backplane 6. SAS A connector on backplane 7. power connector on backplane 8.
Figure 55. Removing and installing 2.5 inch (x16) plus 2.5 Inch (x4) SAS/SATA backplane 1. release pin 2. signal cable to x16 backplane 3. power cable to x16 backplane 4. power connector on x16 backplane 5. SAS cable to x16 backplane 6. SAS cable to PCIe SSD backplane 7. power cable to PCIe SSD backplane 8. signal cable to PCIe SSD backplane 9. power connector on PCIe SSD backplane 10. SAS connector on PCIe SSD backplane 11. signal connector on PCIe SSD backplane 13.
Figure 56. Cabling—2.5 inch (x16) plus 2.5 inch (x4) SAS/SATA backplane 1. PCIe B cable on PCIe SSD backplane 2. PCIe D cable on PCIe SSD backplane 3. SAS B connector on PERC 4. SAS A connector on PERC 5. PCIe B cable PCIe bridge card 6. PCIe D cable on PCIe bridge card 7. PCIe A cable on PCIe bridge card 8. PCIe C cable on PCIe bridge card 9. PCIe SSD backplane power connector on PDB 10. PCIe SSD backplane signal connector on system board 11.
17. signal connector on PCIe SSD backplane 18. power connector on PCIe SSD backplane 19. PCIe C cable on PCIe SSD backplane 20. PCIe A cable on PCIe SSD backplane Figure 57. Removing and installing 2.5 inch (x32) SAS/SATA backplane with two PERC cards 1. signal cable to backplane 2 2. release pin 3. power cable to backplane 2 4. SAS cable to backplane 2 5. signal cable to backplane 1 6. power cable to backplane 1 7. SAS cable to backplane 1 8. power connector on backplane 1 9.
Figure 58. Cabling—2.5 inch (x32) SAS/SATA backplane with two PERC cards 1. SAS A connector on 1st PERC 2. SAS B connector on 1st PERC 3. SAS B connector on 2nd PERC 4. SAS A connector on 2nd PERC 5. backplane 2 power connector on PDB 6. backplane 1 power connector on PDB 7. signal cable from backplane 1 on system board 8. signal cable from backplane 2 on system board 9. SAS A connector on backplane 1 10. SAS B connector on backplane 1 11. power connector on backplane 1 12.
Figure 59. Removing and installing 2.5 inch (x32) SAS/SATA backplane with a single PERC card 1. signal cable to backplane 2 2. release pin 3. power cable to backplane 2 4. SAS cable to backplane 2 5. signal cable to backplane 1 6. power cable to backplane 1 7. SAS cable to backplane 1 8. power connector on backplane 1 9. x16 backplane 1 10. SAS connector on backplane 2 11. x16 backplane 2 130 12.
Figure 60. Cabling—2.5 inch (x32) SAS/SATA backplane with a single PERC card 1. signal connector on backplane 2 2. SAS B connector on backplane 2 3. SAS A connector on backplane 2 4. SAS B connector on PERC 5. SAS A connector on PERC 6. backplane 2 power connector on PDB 7. backplane 1 power connector on PDB 8. backplane 2 signal connector on system board 9. backplane 1 signal connector on system board 10. SAS A connector on backplane 1 11. SAS B connector on backplane 1 12.
Installing the hard-drive backplane Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
Figure 61. Removing and installing the SD vFlash media card 1. 3. SD vFlash media card 2. SD vFlash media card slot To install an SD vFlash media card, with the label side facing up, insert the contact-pin end of the SD vFlash media card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the card. 4. Press the card inward to lock it into the slot. Control panel assembly Removing the control panel assembly Prerequisites 1.
Figure 62. Removing and installing the control panel assembly 1. control panel 2. control panel cable 3. control panel USB cable 4. screw NOTE: Follow the same steps to remove the control panel in the rack-mode configuration. 5. Locate and press the tabs on the information tag. 6. Push the information tag out of the slot to remove it from the control panel. NOTE: Retain the information tag to replace it in the new control panel.
Figure 63. Removing and installing the information tag 1. information tag 3. slot 2. tab Installing the control panel assembly Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
System board The system board has the connectors for your system components and also contains the integrated components. Removing the system board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
3. Holding the post, incline the system board at an angle, and lift the system board out of the chassis. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. Figure 64. Removing the system board 1. post 3. release pin 2. system board Installing the system board Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
2. Keep the #2 Phillips screwdriver ready. 3. Follow the procedure listed in Before working inside your system. Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. 2. Hold the post, incline the system board, and lower the system board into the chassis. 3. Push the system board toward the back of the chassis such that the ports on the system board align with the corresponding slots on the chassis.
4. Enter the Service Tag. NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. Once the Service Tag is entered, it cannot be updated or changed. 5. Click Ok. 6. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/ esmmanuals.
Installing the Trusted Platform Module Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Ensure that you read the Safety instructions. Steps 1.
For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx. The TPM Status changes to Enabled, Activated. Re-enabling the TPM for TXT users 1. While booting your system, press to enter System Setup. 2. In the System Setup Main Menu, click System BIOS → System Security Settings. 3. In the TPM Security option, select On with Pre-boot Measurements. 4. In the TPM Command option, select Activate. 5. Save the settings. 6. Restart your system. 7.
Figure 66. Removing and installing the power interposer board 1. power interposer board 3. power distribution board 2. release pin Removing the power distribution board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Steps 1. Disconnect the power cables from the power distribution board (PDB). 2. Remove the six screws securing the PDB to the chassis. 3. Lift the PDB up and out of the chassis. Figure 67. Removing and installing the power distribution board 1. power distribution board 2. screws (6) Installing the power distribution board Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Next steps 1. Install the power interposer board. 2. Install the system board. For more information, see Installing the system board. 3. Connect the power cables to the system board and the hard-drive backplane. 4. If applicable, install the cooling fan assembly. 5. Install the cooling shroud. 6. Install the PCIe card holders. 7. Install the power supply module(s) in their original locations. 8. Follow the procedure listed in After working inside your system.
Removing the system top cover Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
Installing the system top cover Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
5 Converting the system from tower mode to rack mode Your system can be converted from the tower mode to the rack mode. To convert your system from the tower mode to the rack mode, you require the tower to rack conversion kit, which contains the following items: • Rack ears (left and right) with three screws each • VGA module • Rack slide cover • Mylar cover • A pair of rails (optional) Safety instructions CAUTION: Many repairs may only be done by a certified service technician.
Preparing a system for conversion from tower mode to rack mode Prerequisites 1. Ensure that you read the Safety instructions. 2. Keep the #2 Phillips screwdriver ready. 3. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 4. Lay the system on a flat, stable surface. 5. If installed, remove the system feet or caster wheels. For more information, see Removing the system feet or Removing caster wheels. 6.
Figure 69. Removing and installing the rack slide cover 1. rack slide cover 2. system chassis 4. Install the control panel assembly. For more information, see Installing the control panel assembly. 5. Attach the mylar to cover the openings on the chassis where the system rear feet were installed in the tower mode. See the following figure for more information.
Figure 70. Attaching the mylar cover 1. marking on chassis 6. Install the system cover. 7. Install the rack ears by performing the following steps: 2. mylar cover a. Align the three screw holes on the rack ears with the screw holes on the top and the bottom of system. b. Install the three screws using a #2 Phillips screwdriver.
Figure 71. Removing and installing the rack ears 8. 1. system in rack mode 3. screw (6) 2. rack ear (2) Install the system in the rack. For more information, see the system's Rack Installation Guide.
Troubleshooting your system 6 Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting a USB device About this task Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7. Steps 1. Disconnect the keyboard and/or mouse cables from the system and reconnect them. 2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system. 3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled. NOTE: Older operating systems may not support USB 3.
3. Verify that the USB storage device is configured correctly. For more information on configuring the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at dell.com/ esmanuals. 4. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only. 5. Make sure the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only when the server has default credential settings. 6.
Troubleshooting a NIC Steps 1. Run the appropriate diagnostic test. For more information, see Using system diagnostics for available diagnostic tests. 2. Restart the system and check for any system messages pertaining to the NIC controller. 3. Check the appropriate indicator on the NIC connector: • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing.
• power supply unit(s) • cooling-fan assembly (if present) • cooling fans • processor(s) and heat sink(s) 4. • memory modules Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3. 6. Install the system cover. 7. Turn on the system and attached peripherals. If the system does not start properly, see Getting Help. 8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you removed. 9.
Next steps If the tests fail, see Getting Help. Troubleshooting the system battery Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
6. Have a qualified electrician check the line voltage to ensure that it meets the required specifications. Power supply unit problems 1. Ensure that no loose connections exist. For example, loose power cables. 2. Ensure that the power supply handle/LED indicates that the power supply is working properly. 3. If you have recently upgraded your system, ensure that the power supply unit has enough power to support the new system. 4.
1. Run the command racadm help system.thermalsettings For more information, see the Integrated Dell Remote Access Controller User's Guide at dell.com/ esmmanuals. Troubleshooting cooling fans Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
If the memory settings match the installed memory but the problem still persists, go to step 12. 5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 6. Remove the system cover. 7. Check the memory channels and ensure that they are populated correctly. NOTE: See the system event log or system messages for the location of the failed memory module. Reinstall the memory device. 8. Reseat the memory modules in their sockets. 9. Install the system. 10.
Next steps If the problem is not resolved, see Getting Help. Troubleshooting an SD card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Steps 1. Try using a different CD or DVD. 2. Enter the System Setup and ensure that the integrated SATA controller and the drive's SATA port are enabled. 3. Run the appropriate diagnostic test. 4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 5. If installed, remove the front bezel. 6. Remove the system cover. 7. Ensure that the interface cable is securely connected to the optical drive and to the controller. 8.
Troubleshooting a hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
5. Ensure that each expansion card is firmly seated in its connector. 6. Install the system cover. 7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9. Remove the system cover. 10. Remove all expansion cards installed in the system. 11. Install the system cover. 12.
a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. b. Remove the system cover. c. Reinstall one of the expansion cards. d. Install the system cover. e. Run the appropriate diagnostic test. For more information, see Using system diagnostics. Next steps If the problem persists, see Getting Help. Troubleshooting processors Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Diagnostic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more information about system diagnostics, see Using system diagnostics. Alert messages The systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.
Using system diagnostics 7 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Running the Embedded System Diagnostics from the Dell Lifecycle Controller 1. As the system boots, press . 2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System diagnostics controls Menu Description Configuration Displays the configuration and status of all detected devices.
Jumpers and connectors 8 System board connectors Figure 72.
Item Connector Description 6 CPU2 Processor 2 7 FAN2 Fan connector 8 B12, B8, B4, B11, B7, B3 Memory module sockets 9 SLOT4 PCIE_G3_X8 (CPU2) PCIe card connector 4 10 SLOT5 PCIE_G2_X4 (CPU2) PCIe card connector 5 11 SLOT6 PCIE_G3_X16 (CPU2) PCIe card connector 6 12 SLOT7 PCIE_G3_X16 (CPU2) PCIe card connector 7 13 CPU1 Processor 1 14 TPM_Module Trusted Platform Module (TPM) connector 15 PIB_CONN PIB signal connector 16 FAN6 Fan connector 17 PWR_CONN_2 PIB signal connect
Item Connector Description 38 INT_USB_3.0 Internal USB 3.0 connector 39 SLOT8 PCIE_G3_X8 (CPU1) PCIe card connector 8 System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a forgotten password. Table 5. System board jumper settings Jumper Setting PWRD_EN Description The password reset feature is enabled (pins 2–4). BIOS local access is unlocked at the next AC power cycle. The password reset feature is disabled (pins 4–6).
NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 6. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 7. Remove the system cover. 8. Move the jumper on the system-board jumper from pins 4 and 6 to pins 2 and 4. 9.
Technical specifications 9 Technical specifications help you in replacing or upgrading a component in the system. Environmental specifications help you deploy the system for optimum efficiency. Physical Height 443.5 mm (17.5 inch) with feet 434.5 mm (17.1 inch) without feet Width 304.5 mm (11.98 inch) with feet opened 217.9 mm (8.57 inch) with feet closed Depth 692.8 mm (27.27 inch) without bezel 708.7 mm (27.9 inch) with bezel Weight (maximum configuration) 51.0 kg (112.43 lb) for 3.
Power DC power supply (per power supply) Wattage 1100 W Heat dissipation 4416 BTU/hour maximum NOTE: Heat dissipation is calculated using the power supply wattage rating. Voltage –(48–60) V DC NOTE: This system is also designed to be connected to IT power systems with a phase to phase voltage not exceeding 230 V. System battery CR 2032 3.
Memory Memory module capacities LRDIMMs 32 GB quad-ranked RDIMMs 4 GB single-ranked, 8 GB or 16 GB dual-ranked Minimum RAM 4 GB with a single processor 8 GB with a dual processor Maximum RAM Up to 384 GB with single processor Up to 786 GB with dual processor Drives Hard drives Eight–hard-drive systems Up to eight 3.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives or Up to eight 2.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives in a 3.
Drives Hard-drive slots 0 through 7, 8 through 15, 0 through 7, and 8 through 15 Optical drive One optional SATA DVD-ROM drive or DVD+/RW drive or One optional slim SATA DVD-ROM drive or DVD +/-RW drive NOTE: DVD devices are data only. Connectors Back NIC Two 10/100/1000 Mbps Serial DB-9 Serial Port connector USB Six Hi-Speed USB Host (Four USB 2.0 and two USB 3.0) Video 15-pin VGA Front USB Two Hi-Speed USB Host (One USB 2.0 and one USB 3.
Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Temperature Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 10°C to 35°C (50°F to 95°F) with no direct m or 3117 ft) sunlight on the equipment. Fresh air For information on fresh air, see Expanded Operating Temperature section.
Environmental specifications 40 °C to 45 °C (104 °F to 113 °F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m (3,117 ft). Particulate contamination NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination.
Expanded operating temperature For temperatures between 35°C and 40°C, derate maximum allowable temperature by 1°C per 175 m above 950 m (1°F per 319 ft). < 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point. NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate down to –5°C or up to 45°C for a maximum of 1% of its annual operating hours.
Getting help 10 Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues: 1. Go to dell.com/support. 2.