Operating instructions
36
Display
Possible reason Recommendation
Error 10
Error 11
Error 12
Error 15
Error 16
Error 17
Error 18
Error 19
• Print process not
executed completely
• Ribbon cassette is
blocked
Numberer 1 :
Numberer 2 :
Skip is larger or even 10
but numberer of imprint
is single-digit
• Chip card inserted
incorrectly
• Chip card is invalid
Not a REINER chip card
Key number of chip card
differs from key number
stored in the device
Data on chip card exceed
the maximum range of
imprint
Number of imprint on chip
card doesn’t exist
• Press [ set ] and
try to print again
• Check ribbon cassette
and replace if necessary
delete error indication by
pressing [ set ] , following
set ‘Skip n1’ or ‘Skip n2’
to a value less than 10
(see page 23 / 24)
Insert a valid REINER
chip card correctly
Use REINER chip card
Correct key no. on chip card
or change the setting of
the device
Enter another imprint
to the chip card
Enter a valid number of imprint
to chip card