Instruction manual

37
A. All merchandise (except battery-powered devices) re-
turned intact within 45 days of date of purchase will be
credited at customer’s purchase price. Battery-powered
devices returned within 45 days of date of purchase will
be credited at purchase price less 30%.
All merchandise returned intact a er 45 days and up to
90 days from date of purchase will be credited at purchase
price less 50%. Merchandise returned more than 90 days
from date
of purchase is not eligible for credit.
B. Merchandise returned will not be eligible for credit if
obsolete, beyond expiration date, custom or special order,
defaced, altered, damaged, or has come in contact with
body tissue or fl uids. STERILE product must be returned
in full-box quantities with the outer seals intact.
C. Merchandise returned without prior authorization, intact
and in a saleable condition, within 90 days from date of
purchase will be credited at purchase price less 60% a er
approval by Medtronic .
D. Merchandise returned that is not approved by Medtronic
for credit will be returned at customer’s expense.
Repair/Returns
Please have the original invoice number or purchase order
number available to assist in verifying warranty informa-
tion.  e RGA # should be prominently displayed on the
box and included on all paperwork enclosed with the repair.
Product(s) returned for repair should be safely packaged in
protective wrapping. Customer must supply the following:
1)P.O. number, 2) correct shipping and billing address, and
3) repair order form or statement of problem/reason for
repair.