User guide

DigitDia Troubleshooting and FAQs Page 6 of 6 01-Mar-09
• Scan time much longer – Cyberview 2.5 mins, Silverfast 4 mins
• Cyberview scans are sharper
• Cyberview scans are better framed, although the edges were adjusted in Silverfast
manually
• Silverfast scans are angled – it is a mystery how this happens.
• Silverfast scans sometimes are much grainier.
• Silverfast scans sometimes have a blue cast.
Cyberview is the only software which automatically recognises the orientation of the slide
(portrait/landscape).
5.7 JPG or TIFF?
It is difficult to make a general recommendation. One comment is that JPG is better if you do
not need to process the scanned results, TIFF is better if you are going to do extensive post-
processing.
5.8 Scanning Time
I have a DigitDia 5000 connected to a PC with an AMD 64 Dual Core 5200 processor and 1 GB
RAM. With ROC, Auto exposure and Better quality, a scan takes 2.5. – 3 mins.
5.9 Are There Problems With Kodachrome Slides?
I have not found any problems with Kodachrome slides, but certain types of scenes, such as
underwater, may suffer from a loss of detail. See the statement from the Kodak Austin
Development Centre in the user Guide section 6.1.2.4.
5.10 Image Editing Software
Here it is also difficult to make a general recommendation, it depends strongly on personal
requirements, and how much editing you want to do. The most common adjustment I make is
cropping, which is improving the original picture, not the quality of the scan.
5.11 Where Should I Buy a DigitDia Scanner
I bought mine from the official UK distributor Native Digital www.nativedigital.co.uk. I found
them very helpful with responses to questions. There are apparently a lot of used scanners
offered on eBay. The factors affecting the decision to buy new or second hand are the same as
for many other purchases, e.g. a new purchase has a guarantee. Fortunately, I have not
experienced any problems, but I have 2 friends who have, and have received replacement
scanners under guarantee.