User guide
8
SELF HELP 
If the shower is not working satisfactorily, make the following checks before calling out the installer. 
Any one of these adjustments could restore the performance. 
T
he shower cycles 
from HOT to COLD 
T
he shower temperature is set too hot causin
g
 the thermal cut-out (safety 
device) to operate. 
Turn inner knob “B” anti-clockwise in the direction of the “blue arrows” to 
increase water flow.       
Slowly increase the water temperature by turning inner knob “B” clockwise in 
the direction of the “red arrows” until a comfortable showering temperature has 
been reached. 
You MUST WAIT approximately 20 seconds for each adjustment to affect the 
water temperature. 
“
 (medium)” setting may need to be selected. 
Water too HO
T
  Increase water flow by ad
j
ustin
g
 inner knob “B” anti-clockwise (direction of the 
“blue arrows”). 
“
 (medium)” setting may need to be selected. 
Increase pressure to water supply e.g. fully open service valve or stop cock. 
Check hose is not kinked restricting the water flow. 
Clean shower handset. 
Water too COLD  Check power is on by neon bein
g
 illuminated.
Decrease water flow by adjusting inner knob “B” clockwise (direction of the “red 
arrows”). 
“
 (high)” setting may need to be selected. 
Spray pattern poo
r
 Clean the shower handset. 
Water takes lon
g
er 
to heat up 
T
hermal cu
t
-out has operated after previous use   
(automatically resets when unit cools down) 
“
 (high)” setting may need to be selected. 
Water 
g
oes cold 
while using 
shower 
Check neon li
g
ht is on. 
Check water pressure has not fallen so far as to let pressure switch cut out, 
e.g. Another tap drawing water off. 
Raise position of shower handset. 
Water continues to 
flow when  
“
 (stop)” selected 
T
his is normal.       
The shower includes a shutdown feature that means the water will continue to 
flow for up to 3 seconds after “
 (stop)” has been selected. 
Broken parts  Please contact our spares department on 0844 372 7750 (UK only).
Fitting instructions are provided with most spares 
Please Note:- The fitting of Spare Parts must be supervised by a suitably qualified person. 
White 2 metre Shower Hose   Cat No. 83792578  Front Cover      Cat No. 93597856 
Chrome 1.25 metre Shower Hose  Cat No. 93797641  Tank-Base Assy (7.2kW)  Cat No. 93597858 
Chrome Multi-Mode Accessories  Cat No. 83595318  Tank-Base Assy (8.5kW)  Cat No. 93597859 
Chrome Premium Accessories  Cat No. 83595319  Solenoid Valve    Cat No. 93597868 
Chrome Curved Accessories  Cat No. 83595320  Neon Cable Assy    Cat No. 93593576 
Curtain and Rail Pack  Cat No. 83792812 Tank Clip  Cat No. 93768309 
Curtain and Rail Pack with  PRV Washer  Cat No. 93795817 
Non-Slip Mat      Cat No. 83792811  Cylinder “O”-Ring    Cat No. 93795809 
WRAS Water Isolating Valve   Cat No. 93792452  Thermal Cut-Out 50/88°C  Cat No. 93597871
 Handset  Cat No. 93597860 
 Height Adjuster  Cat No. 93597861 
WHAT TO DO IF THINGS GO WRONG (1)
 ADDITIONAL ACCESSORIES   COMMON SPARE PARTS 
Additional accessories and spare parts can be 
supplied against any Credit or Debit cards 
from Redring Sales Hotline 0844 372 7750 
5
c) ELECTRICAL 
WARNING: THIS SHOWER MUST BE EARTHED. 
The electrical installation must be in accordance with the current BS.7671 (IEE Wiring Regulations) 
and “Part P” of the Building Regulations and/or local regulations 
1.  The shower unit is designed for a single phase AC electrical supply. 
Please check the rating plate on the unit to see what details apply to your shower. 
AS A GUIDE ONLY (* Only applies if external earth impedance is less than 0.35 Ohms) 
Rating  Cable Sizes  Fuse / MCB  Cable Length 
7.2 / 6.6kW 240 / 230V  
. 
4.0mm² 
6.0mm² 
32A Type B MCB 
21m Max. 
35m Max. 
6.0mm² 
10.0mm² 
40A Type B MCB 
27m Max. 
45m Max. 
8.5 / 7.8kW 240 / 230V 
6.0mm² 
10.0mm² 
40A Type B MCB 
27m Max. 
45m Max. 
6.0mm² 
10.0mm² 
45A BS.1361 fuse 
12m Max.* 
21m Max.* 
9.5 / 8.7kW 240 / 230V 
6.0mm² 
10.0mm² 
40A Type B MCB 
27m Max. 
45m Max. 
6.0mm² 
10.0mm² 
45A BS.1361 fuse 
12m Max.* 
21m Max.* 
Remember to upgrade the cable if it runs in thermal insulation in a loft, or for a longer distance. 
2.  A means for disconnection in all poles must be incorporated in the fixed wiring in accordance 
with the wiring rules.      
We recommend a ceiling switch mounted in a convenient position. 
3.  Cut back cable as in Diagram 3. Connect cable to terminal block making sure that all the 
retaining screws are VERY TIGHT and that no cable insulation is trapped under the screws. 
WARNING: FAILURE TO COMPLY WITH THESE INSTRUCTIONS COULD RESULT IN 
FAILURE OF THE TERMINAL BLOCK 
4.  Re-Fit the corner section back into the backplate. 






