User`s manual
MegaPlus ES 1020 User’s Manual
Redlake MASD, Inc. Page 19 91000134-001 Rev. A
6. Maintenance, Technical Support and Warranty
Routine Maintenance
There are no user serviceable parts inside the camera. The camera must be returned to the factory for
repair if a malfunction occurs.
The lens and the sensor cover glass should only be cleaned using dust-free compressed air.
Clean the exterior of the camera with a soft, dry, lint-free cloth. For stubborn dirt, the cloth may be
dampened with a mild soap solution.
Technical Support
Telephone: 1-800-854-7006 (USA and Canada only)
Outside the USA: (858) 481-8182
Fax: (858) 350-9380
Internet: www.redlake.com
Mailing Address:
Redlake MASD, Inc., 11633 Sorrento Valley Road, San Diego, California 92121-1010
For international customers, please contact your authorized Redlake MASD, Inc. Distributor for
information. You may also contact one of the below listed service centers:
Roper Scientific BV (Europe, Middle East and Africa):
Telephone: (31) 347 32 4989
Fax: (31) 347 32 4979
Internet: service@roperscientific.com
Mailing Address:
Roper Scientific BV, Ir. D.S. Tuijnmanweg 10, 4131 PN Vianen, Nederland
Nippon Roper KK, Japan: (For Japan Only)
Telephone: 011-(81) -3-5639 -2770
Fax: 011-(81) -–3 -–5639 -2775
Internet: ishiba@roper.co.jp
Mailing Address:
Nippon Roper KK, 6F Sakurai Building, 2 8 19 Fukagawa Koto Ku, Tokyo, 135-0033, Japan