Operation Manual

COPYRIGHT © 2015 RED.COM, INC
RED DSMC OPERATION GUIDE: WEAPON
955-0116_V6.1, REV-E | 150
TIMECODE OR GENLOCK DOES NOT FUNCTION
SYMPTOM
The SYNC, GEN, and/or TC light is red, yellow, or grayed out.
POTENTIAL RESOLUTIONS
 Ensure your timecode or genlock device is compatible. For more information, go to “Compatible Devices”
on page 139.
 Use a different cable.
 Ensure your timecode or genlock device settings match your project settings.
 Ensure your timecode or genlock device is set to the correct source. For more information, go to “Timecode”
on page 132 or “Genlock” on page 135.
 Ensure that your Sensor Sync Mode is set to Genlock. For more information, go to “Sensor Sync” on page
136.
 If you are using an Ambient device, set the ACN (Ambient Clockit Network) to Off.
MEDIA BAY AND RED MINI-MAG ISSUES
SYMPTOMS
 LEDs on media bay do not illuminate when expected.
 RED MINI-MAG does not mount to camera.
POTENTIAL RESOLUTIONS
 Ensure RED MINI-MAG is fully inserted in the media bay.
 Perform a system restore.
 Reformat the RED MINI-MAG on the computer. For more information, see the DSMC Media Operation
Guide at www.red.com/downloads.
 Remove and reinstall the media bay. For more information, go to “Remove the Media Bay” on page 36.