Operation Manual

COPYRIGHT © 2015 RED.COM, INC
RED DSMC OPERATION GUIDE: WEAPON
955-0116_V6.1, REV-E | 146
CAMERA DOES NOT RECOGNIZE LENS
SYMPTOM
The camera does not recognize the attached lens.
POTENTIAL RESOLUTIONS
 Ensure that the lens is compatible. For more information, go to “Lens Mounts and Lenses” on page 171.
 If using a PL lens, ensure that the BRAIN is providing power to the lens: go to Menu > Settings > Setup >
Lens and select the Enable Power to Lens check box.
 Detect the lens: go to Menu > Settings > Setup > Lens and select Detect Lens.
 Perform a Hardware Rediscover. For more information, go to “Rediscover (Hardware Rediscover)” on page
109.
CAMERA DISPLAYS N/A FOR APERTURE
SYMPTOM
The camera displays N/A for aperture when a lens is attached.
POTENTIAL RESOLUTIONS
 Ensure that your lens is completely locked in place.
 Remove your lens mount. Check the connection points for damage or debris. Install your lens mount.
 Perform a Hardware Rediscover. For more information, go to “Rediscover (Hardware Rediscover)” on page
109.
 Re-install your camera firmware.
 If your camera is on beta firmware, downgrade to the release build.
 If you are using a DSMC PL mount, go to Settings > Setup > Lens and ensure that power is enabled.
NOTE: Some lenses do not display the aperture information because they are incompatible. Some PL lenses do
not have i-technology data.
CANNOT SEE MENUS ON LCD TOUCHSCREEN
SYMPTOM
The LCD touchscreen does not display menus.
POTENTIAL RESOLUTION
Double-tap the LCD touchscreen to exit Clean mode.
SCREEN FREEZES OR DOES NOT DISPLAY
SYMPTOM
The screen freezes or does not display.
POTENTIAL RESOLUTION
Perform a Hard Restore. For more information, go to “Perform a Hard Restore” on page 148.