Specifications

RED DSMC OPERATION GUIDE
COPYRIGHT © 2014 RED.COM, INC
955-0020_V5.2, REV-C | 147
CANNOT SEE MENUS ON LCD TOUCHSCREEN
SYMPTOM
The LCD touchscreen does not display menus.
POTENTIAL RESOLUTION
Double-tap the LCD touchscreen to exit Clean mode.
SCREEN FREEZES OR DOES NOT DISPLAY
SYMPTOM
The screen freezes or does not display.
POTENTIAL RESOLUTION
Perform a Hard Restore. A Hard Restore functions like a System Restore in that it permits ALL camera configu-
ration and setup data to be reset to factory default values.
To perform a Hard Restore, follow the instructions below:
1. Press and hold the PWR/REC button on the BRAIN for 20 seconds or until the fans turn at a high speed.
2. Release the PWR/REC button.
3. The screen displays on the LCD.
NOTE: User key settings will be reset as well as any other changes from the cameras default settings. The RED-
MOTE will also require pairing to communicate wirelessly with the camera.
IMAGE APPEARS GRAINY
SYMPTOM
Image or footage appears grainy.
POTENTIAL RESOLUTION
Perform a black shading calibration before recording additional clips. For more information about performing
black shading calibrations, go to “Sensor Calibration” on page 81.
BLACK AND WHITE IMAGE
SYMPTOM
The display shows that an image is in black and white, and the menus are still in color.
POTENTIAL RESOLUTIONS
 Go to Settings > Look > Color, and check the Saturation setting. If the Saturation setting is set to a low value,
change the Saturation to a higher value.
 Perform a System Restore. For more information about performing a System Restore, go to “Restore Sys-
tem” on page 91.