Installation guide

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7.5. Errors
I'm ge tt ing a n "Error validat ing satellite ce rt ificat e" e rror during RHN Satellite
installa tion. How do I fix it ?
An "Error validating satellite certificate" error during RHN Satellite ins tallation is caus ed by having
an HTTP proxy in the environment. This can be confirmed by looking at the install.log file,
and locating the following error:
ERROR: unhandled exception occurred:
Traceback (m ost recent call last):
File "/usr/bin/rhn-satellite-activate", line 45, in ?
sys.exit(abs(mod.main() or 0))
File "/usr/share/rhn/satellite_tools/rhn_satellite_activate.py", line 585,
in main
activateSatellite_remote(options)
File "/usr/share/rhn/satellite_tools/rhn_satellite_activate.py", line 291,
in activateSatellite_remote
ret = s.satellite.deactivate_satellite(systemid, rhn_cert)
File "/usr/lib/python2.4/site-packages/rhn/rpclib.py", line 603, in
__call__
return self._send(self._name, args)
File "/usr/lib/python2.4/site-packages/rhn/rpclib.py", line 326, in _request
self._handler, request, verbose=self._verbose)
File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 171, in
request
headers, fd = req.send_http(host, handler)
File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 698, in
send_http
self._connection.connect()
File "/usr/lib/python2.4/site-packages/rhn/connections.py", line 193, in
connect
sock.connect((self.host, self.port))
File "<string>", line 1, in connect
socket.timeout: timed out
To resolve the iss ue:
1. Run the ins tall script in disconnected mode, and skip the database installation which has
already been done:
./install.pl --disconnected --skip-db-install
2. Open /etc/rhn/rhn.conf with your preferred text editor, and add or modify the following
line:
server.satellite.rhn_parent = satellite.rhn.redhat.com
Remove the following line:
disconnected=1
If you are using a proxy for the connection to Red Hat Network, you will also need to add or
modify the following lines to reflect the proxy s ettings.
server.satellite.http_proxy = <hostnam e>:<port>
server.satellite.http_proxy_username = <username>
server.satellite.http_proxy_password = <password>
3. Re-activate the Satellite in connected mode, using the rhn-satellite-activate
command as the root user, including the path and filename of the satellite certificate:
# rhn-satellite-activate --rhn-cert=/path/to/file.cert
Alternatively, try running the install.pl script in connected mode, but with the --answer-
file=answer file option. Ensure the answer file has the HT T P proxy information specified as
follows:
rhn-http-proxy = <hostname>:<port>
rhn-http-proxy-username = <username>
rhn-http-proxy-password = <password>
I'm ge tt ing a n "ERROR: se rver.mount _point not set in t he configura tion file" error whe n
I t ry to activate or synchronize the RHN Satellite . How do I fix it?
An "ERROR: server.mount_point not set in the configuration file" error during RHN Satellite
activation or synchronization can occur if the mount_point configuration parameter in
/etc/rhn/rhn.conf does not point to a directory path, or the directory path it points to is not
present or does not have permission to access the directory.
To resolve the iss ue, check the value of the mount_point configuration parameter in
/etc/rhn/rhn.conf. If it set to the default value of /var/satellite, verify that the
/var/satellite and /var/satellite/redhat directories exist. For all values, check that
path to the file is accurate, and that the permissions are set correctly.
Why doe s cobbler check give an e rror sa ying tha t it needs a diffe re nt version of yum-
utils?
Sometimes, running the cobbler check command can give an error similar to the following:
cobbler check
The following potential problem s were detected:
#0: yum-utils need to be at least version 1.1.17 for reposync -l, current
version is 1.1.16
This is a known issue in Cobbler's reposync package. The error is spurious and can be safely
ignored. This error will be resolved in future versions of RHN Satellite.
I'm ge tt ing a "unsupported version" error whe n I try t o activat e t he RHN Satellite
certifica te. How do I fix it?
If your RHN Satellite certificate has become corrupted, you could get one of the following errors:
ERROR: <Fault -2: 'unhandled internal exception: unsupported version: 96'>
Red Hat Network Satellite 5.4 Installation Guide
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