Installation guide

Q:
A:
Q:
A:
In a text editor, remove the machine host information from the file, it should look like so:
127.0.0.1 localhost.localdomain.com localhost
Save the file and attempt to re-run the Red Hat Network client applications or the Apache Web
server. If they still fail, explicitly identify the IP address of the Proxy in the file, such as:
127.0.0.1 localhost.localdomain.com localhost
123.45.67.8 this_machine.example.com this_machine
Replace the value here with the actual IP address of the Proxy. This should resolve the problem.
Keep in mind, if the specific IP address is stipulated, the file will need to be updated when the
machine obtains a new address.
I am having issues with Red Hat Satellite Proxy and net work connect ion errors. What
should I do?
If you are experiencing problems that you believe to be related to failed connections, follow these
measures:
Confirm the correct package:
rhn-org-httpd-ssl-key-pair-MACHINE_NAME-VER-REL.noarch.rpm
is installed on the Red Hat Satellite Proxy and the corresponding rhn-org-trusted-ssl-
cert-* .noarch.rpm or raw CA SSL public (client) certificate is installed on all client
systems.
Verify the client systems are configured to use the appropriate certificate.
If using one or more Red Hat Satellite Proxies, ensure each Proxy's SSL certificate is prepared
correctly. If using the Red Hat Satellite Proxy in conjunction with a Red Hat Satellite, the Proxy
should have both its own server SSL key-pair and CA SSL public (client) certificate installed,
since it will serve in both capacities. See the SSL Certificates chapter of the Red Hat Satellite
Client Configuration Guide for specific instructions.
If the Red Hat Satellite Proxy is connecting through an HT T P Proxy, make sure the URL listed
is valid. For instance, the HTTP Proxy URL field should not contain references to protocols,
such as http:// or https://. Only the hostname and port should be included in the form
hostname:port, such as your-gateway.example.com:8080.
Make sure client systems are not using firewalls of their own, blocking required ports, as
identified in the Additional Requirements section of the Red Hat Satellite Proxy Installation
Guide.
I am having issues with package delivery errors and object corruption. What should I
check for?
If package delivery fails or an object appears to be corrupt, and it is not related to connection
errors, you should consider clearing the caches. T he Red Hat Satellite Proxy has two caches you
should be concerned with: one for Squid and the other for authentication.
The Squid cache is located in /var/spool/squid/. To clear it:
1. Stop the Apache Web server: service httpd stop
2. Stop the Squid server: service squid stop
Chapter 5. Troubleshooting
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