Installation guide

Chapter 5. Reporting Software Failures
You can take advantage of Red Hat Satellite's software failure reporting capabilities and the
Automatic Bug Reporting Tool (ABRT) to extend the overall reporting functionality of your systems.
This extended functionality allows your clients to automatically report software failures captured by
ABRT to the Satellite server, and also to process the captured failures in a centralized fashion. You
can use either the webUI or the API to process these failure reports.
5.1. Inst alling Soft ware Failure Report ing Tools
The following procedure describes how to install Red Hat Satellite tools for ABRT on clients.
Pro ced u re 5.1. T o Use t h e So f t ware Failu re Rep o rt ing Fu n ct io n alit y:
1. Log into your client system as the ro o t user.
2. Install the spacewalk-abrt package on your client systems. This package installs the abrt
package as a dependency.
# yum install spacewalk-abrt
Note
Neither the abrt nor spacewalk-abrt packages are available for Red Hat
Enterprise Linux 5.
5.2. Using Soft ware Failure Report ing T ools
The spacewalk-abrt package has two important components:
The configuration file for ABRT: /etc/l i brepo rt/events. d /spacewal k. co nf
The spacewal k-abrt utility: /usr/bi n/spacewal k-abrt
The configuration file instructs the abrt daemon to use the /usr/bi n/spacewal k-abrt utility to
automatically report every software failure that occurs on the system to your Satellite server. This is a
fully automated process and ordinarily does not require any human intervention.
Use the Red Hat Satellite Web UI to view software failure reports from clients. For more information,
see the Red Hat Satellite User Guide.
5.3. Manually Report ing Soft ware Failures
Use the spacewal k-abrt utility to manually report software failures to your Satellite server. The
following procedure shows how to perform a manually send a software failure report.
Pro ced u re 5.2. T o manu ally rep o rt so f t ware f ailu res
1. Use the abrt-cli list parameter to display a list of existing failure reports.
Red Hat Sat ellit e 5.7 Client Configurat ion G u ide
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