Installation guide

44  Websense Installation Guide
Chapter 3: Upgrading Websense Enterprise or Web Security Suite
To upgrade your v6.1 or higher Windows Websense components to v6.3.2:
1. Close all Websense Managers anywhere in the network that connect to the
Policy Server you are upgrading.
2. Log on to the installation machine with domain and local administrator
privileges.
If you are upgrading User Service and DC Agent, this will assure that
they have administrator privileges on the domain.
3. Close all applications and stop any antivirus software.
4. Obtain an installer package for either Websense Enterprise or Web
Security Suite:
 Web download: To download an installer package, go to
www.websense.com
, and then navigate to the Downloads page.
Important
User Service and DC Agent must have administrator
privileges on the network to retrieve user login information
from the domain controller. Without this information,
Websense software cannot filter by users and groups. If
you cannot install these components with such privileges,
you can configure domain administrator privileges for
these services after installation. For instructions, see
Configure Domain Administrator Privileges, page 210.
Warning
Be sure to close the Windows Event Viewer, or the
upgrade may fail.