Installation guide

12.3.1 If the Installation Quits While You Are Configuring an

SAP ASE Server

Perform specific steps if the installation suddenly quits.

Procedure

1. View the contents of the log file generated by the SAP ASE server.

2. Take any suggested actions to correct the problem. If the installation fails after the installation program:

○ Created any operating system files, such as the master device or system procedures device files, delete

those files.

○ Starts the SAP ASE server that you are attempting to install, shut down that server.

3. Use Server Config to restart the configuration.

12.4 Stopping a SAP ASE Server After a Failure

If the installation or upgrade session fails after you start a SAP ASE server for any reason, use the shutdown

command.

Procedure

1. Log on as "sa".

2. Shut down the SAP ASE server using the shutdown with nowait command. This stops the SAP ASE server

immediately, without waiting for currently executing SQL statements to finish:

1> shutdown with nowait

2> go

3. If the installation or upgrade session fails after you start the SAP ASE server, try using SAP Control Center to

shut down the server. If SAP Control Center cannot shut down the server, use the shutdown command.

Installation Guide for Linux

Troubleshoot the Server

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