Installation guide
Besides offering all the documentation, a FAQ, and feature request options, perhaps the
most useful aspect of our self-help support is our active BlueDragon-Interest discussion
list. New Atlanta engineers and customers are available to help solve both common and
challenging problems. There’s also a searchable archive of past discussion list topics.
Details regarding paid support options, including online-, telephone-, and pager-based
support are available from the New Atlanta web site:
http://www.newatlanta.com/biz/support/index.jsp
1.2.1 Additional Information in FAQs
As discussed above, additional information about working with BlueDragon can be found
in the frequently asked questions section of the New Atlanta site,
http://www.newatlanta.com/biz/c/products/bluedragon/self_help/faq/home. In particular,
new information is often posted there before it can be incorporated into this
documentation. It’s always useful to read the FAQs when you’re having a problem, then
use the BlueDragon-Interest discussion list if you have continuing questions not
answered in the documentation.
1.3 Other Documentation
The other manuals available in the BlueDragon documentation library are:
• BlueDragon 6.1 CFML Compatibility Guide
• BlueDragon 6.1 User Guide
• Deploying CFML on J2EE Application Servers
Each offers useful information that may be relevant to developers, installers, and
administrators, and they are available in PDF format from New Atlanta’s web site:
http://www.newatlanta.com/products/bluedragon/self_help/docs/index.cfm
BlueDragon 6.1 Installation Guide
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