Installation guide

Contents 5

Contents

Chapter 1: Preparation 11

How to Prepare for a Web Agent Installation ..................................................... 11

Supported Operating Systems and Web Servers ................................................. 12

How to Prepare a Windows System for a Web Agent Installation.............................. 12

How to Prepare a UNIX System for a Web Agent Installation .................................. 14

AIX Requirements .......................................................................... 16

How to Prepare a Linux System for a Web Agent Installation .................................. 16

How to Prepare a Domino System for a Web Agent Installation ............................... 17

Miscellaneous Web Server Preparations ...................................................... 18

General Preparations for All Web Agents ......................................................... 19

Gather information Needed to Complete the Agent Installation ................................ 19

Preservation of Any WebAgentTrace.conf File Changes........................................ 19

Install the Correct Agent for a Web Server ................................................... 19

Policy Server Requirements ..................................................................... 20

Agent Configuration Parameters Required by All Agents ...................................... 21

Agent Configuration Parameters Required for Domino Web Agents ............................ 22

Agent Configuration Parameters Required for IIS Web Agents................................. 23

Prepare for Password Services................................................................... 23

Repair ServletExec‘s CLASSPATH for JSP Password Services (Windows) ....................... 24

Password Services and Forms Directories .................................................... 24

Prepare for Registration Services (Optional)...................................................... 25

Use Registration Services ................................................................... 25

Install a Servlet Engine for Registration Services (Optional)................................... 25

Use Active Directory for Registration Services (Windows Only) ................................ 26

Modify the DMS Admin Password for Registration Services .................................... 27

Modify the ServletExecAS Startup Script to Run Registration Services with ServletExecAS

(UNIX only)................................................................................. 28

Chapter 2: Install a Web Agent on a Windows System 31

Run a GUI Mode Installation on Windows ........................................................ 32

Unattended Installations on Windows ............................................................ 34

Prepare an Unattended Installation on Windows .............................................. 34

Run an Unattended Installation on Windows ................................................. 35

How to Stop an Unattended Installation in Progress on Windows .............................. 36

Reinstall the Web Agent on Windows ............................................................ 36

Installation History Log File ..................................................................... 37