Installation guide

Miscellaneous Issues
176 Web Agent Installation Guide
Miscellaneous Issues
This section contains troubleshooting information related to miscellaneous
issues.
Netscape Browser Won't Open PDFs
Valid on UNIX
Symptom:
I cannot open PDF Files from the Online Manuals Index HTML page on a UNIX
system using a Netscape browser.
Solution:
If a .pdf file does not open after you click a link on the doc_index.htm page, set
Acrobat Reader as a helper application in Netscape Navigator. When you set this
option, Netscape automatically launches Acrobat Reader each time you request
to view a .pdf file.
To set Acrobat Reader as a helper application
1. In Navigator, go to Edit, Preferences.
2. In the Netscape Preferences dialog, select Navigator, Applications.
3. Under Applications, Specify helper applications for different file types, select
Portable Document Format and click Edit.
4. In the Netscape Applications dialog, select Applications and set it to the
following:
Acrobat_Reader_home/bin/acroread %s
For example, if you installed Acrobat Reader in the default location, set this
value to:
/usr/local/Acrobat4/bin/acroread %s.
5. Click OK to close these dialogs.
After you set this option, Navigator launches Acrobat Reader and opens the
.pdf file in the /tmp directory.