Installation guide

Connectivity and Trusted Host Registration Issues
Chapter 13: Troubleshooting 171
Connectivity and Trusted Host Registration Issues
This section contains troubleshooting information related to trusted host
registration.
Trusted Host Registration Fails
Symptom:
I cannot register a trusted host.
Solution:
Check the following:
■
Make sure that the Policy Server is installed and configured on the target
server, that the IP address for the server is correct, and that the Policy
Server is running.
■
Check the SiteMinder administrator name and password and make sure
these are correct.
■
Make sure that the Host Configuration Object and Agent Configuration
Object specified during the Agent installation and configuration are defined
at the Policy Server.
■
You may be using a name for the trusted host that is already in use by an
existing trusted host. Re-register using a unique name for the trusted host.