Installation guide

Troubleshooting Common Installation Problems
Identify the cause of installation problems and apply the recommended solutions.
Problem Resolution
Cannot use X-
Windows.
If the setup and configuration utilities do not show correctly, you may need to
adjust the resolution on your monitor.
To change to a smaller font size, issue the following UNIX commands:
% cd $SYBASE/ASE-15_0
% chmod +w xappdefaults
% cd xappdefaults
% chmod +w *
% foreach i(*)
? cat $i | sed -e "s/140/100/g" | sed -e "s/^#D/D/g" |
sed -e "s/^#S/S/g" > p
? mv p $i
? end
%
The installation utilities will now use approximately 25 percent less window
space.
Cannot eject the
CD or DVD
from the drive.
If you cannot eject the CD from the drive, check:
• To see whether the disk drive path is the current directory (pwd) in a UNIX
terminal window. If it is, change (cd) to another directory.
• For sybhelp processes. If these processes exist, kill them using the UNIX kill
command.
DISPLAY envi-
ronment varia-
ble not set cor-
rectly.
The resolution to the DISPLAY variable problem should instruct you to open
Exceed (under Hummingbird Connectivity) and set DISPLAY equal to host-
name:b, where b is the number in the parentheses following Exceed in the
Exceed window.
CHAPTER 13: Troubleshoot the Server
Installation Guide 131