Installation guide

Error Possible Causes Solution
Product Obtains the
Wrong License
These locations are searched,
in the order specified, until a
suitable license is found. When
a license directory is specified,
license files in that directory
are loaded in the directory sort
order. When a product looks
for a license, it looks in:
• The locations that repre-
sent the values set for the
SYBASE_LI-
CENSE_FILE and
LM_LICENSE_FILE var-
iables. Sybase does not ad-
vocate using environmen-
tal variables and recom-
mends that all licenses be
located centrally in the ex-
pected licenses directory.
•
All files with a .lic ex-
tension in the licenses di-
rectory. This location is
product specific, though
typically the directory is
$SYBASE/SY-
SAM-2_0/licen-
ses.
The first license that matches
the feature name, version, edi-
tion, and license type filter is
used; however, this license
may not be the intended license
your product requested.
• Configure your product to choose a li-
cense for a specific edition and license
type.
• If you are using served licenses, use the
options file to ensure that the correct
license is used.
License checkout
problems with un-
served license
See Unserved License Deployment Models in the SySAM Users Guide .
License checkout
problems with served
license
See Served License Deployment Models in the SySAM Users Guide .
CHAPTER 12: Troubleshooting SySAM Errors
122 Adaptive Server Enterprise