Specifications

Windows Installation Considerations
Chapter 6: Installation Considerations 53
Windows Installation Considerations
Note: We recommend that you review the Release Notes of the CA Technologies
product that uses these common components, in addition to this Release Notes, before
installing the common components.
We recommend that you review the following items before you install the common
components on Windows:
■
On the Choose Install Set page of the installation, the Typical install set installs SSA,
CAICCI, and CA EEM. The Custom install set lets you select individual components,
such as Event Management.
■
We recommend that you stop all programs, including antivirus software packages,
before installing the common components. The Windows account used to install
the common components must have administrative rights.
■
If you install the common components in a non-default temporary folder, you must
ensure that the TEMP and TMP environment variables are created and point to the
same folder.
Note: You must create the TEMP and TMP environment variables from My
Computer, Properties, Advanced, Environment Variables. The installation fails if you
use the command prompt to create these environment variables.
■
After you install the common components, you cannot change the host names.
Before you install the common components, we recommend that you verify that
the host name returned by the hostname command and the nslookup command
using the IP address match exactly.
Before you install the common components, we recommend that you also review the
following important considerations:
■
CA EEM installation considerations (see page 54)
■
Event Management installation considerations (see page 54)