Specifications

CA High Availability Service (HAS) and the RMI_Server (Windows only)
Chapter 2: Known Issues 23
CA High Availability Service (HAS) and the RMI_Server
(Windows only)
If you are using HAS to support fault tolerant functionality when Event Management is
running in a cluster environment, on a soft failover, you must ensure that the
RMI_Server on the device that failed is no longer running. If it is running when the
cluster fails back to this node, remote connections cannot be made to the previously
running RMI_Server.
To check if the RMI_Server is running on the failed device
1. Start the Task Manager, and check if the application RMI_Server.exe is running.
2. Start a command prompt if the application RMI_Server.exe is running, and issue the
following command:
rmi_monitor -k localhost
3. Verify that RMI_Server.exe is no longer running in the Task Manager.
Installation Fails on UAC Enabled Computers (Windows only)
The common components fail to install on User Account Control (UAC) enabled
computers. This happens because of UAC restrictions; a standard user from an
administrator group does not have full privileges to install the common components.
To install the common components, follow these steps:
1. Right-click setup.exe.
2. Select "run as administrator" option.
3. Install the common components.
Product Icons Not Upgraded (Windows only)
Due to an issue in Windows, when performing an upgrade of a previous version of the
common components, the old icons on your desktop, on the Start menu, or in My
Documents may not be upgraded to the new product icons.
Note: For more information about this problem and a workaround, see the Microsoft
Knowledge Base.