Specifications
DIA Setup Failed Error (UNIX only)
14 Release Notes
DIA Setup Failed Error (UNIX only)
Symptom:
In some CA Event Management upgrades, the CA Distributed Intelligence Architecture
(DIA) installation fails with the following error in the DIA logs:
The wizard cannot continue because of the following error: could not find wizard home
(101) setup has failed
Solution:
To solve this issue, do the following:
1. Cancel the upgrade process.
2. Delete the following folder:
<InstallShield folder>/Universal/common
Note: The InstallShield folder can be present anywhere on the disk. So, search for
the InstallShield folder and follow the steps.
3. Start the upgrade process.
Error Occurs When Running safex on SuSE and Solaris
An error can occur when you run the safex utility on SuSE (Linux) and Solaris (UNIX). To
resolve this issue, verify or modify the following items in your configuration:
■
On SuSE, include the following line in the LD_LIBRARY_PATH:
CA_EEM_installation_location/lib
Note: The default CA EEM installation location is
/opt/CA/SharedComponents/EmbeddedEntitlementsManager.
■
On Solaris, set the following environment variable:
CAPKIHOME=CAPKI_installation_location
Note: The default CAPKI installation location is /opt/CA/SharedComponents/CAPKI.
Naming Requirements of the Installation Directories (UNIX
only)
The installation fails on Linux and UNIX if the setup script is called from a directory with
a name or path that contains blanks. The installation also fails if the product is installed
in a directory with a name or path that contains blanks or spaces.