Installation guide

How to Report Problems
70 iPlanet Web Server, Enterprise Edition Release Notes • June 20, 2001
Problem 523053. Hardware Virtual Server Example Clarification
In the “Administering iPlanet Web Servers” chapter of the Administrator’s Guide, an example is
shown in the section called “Configuring Multiple Hardware Virtual Servers on the Same IP
Address with Different Ports.” For the example to work, you must include the full path to the
document root of each virtual server in the
dir parameter.
Problem 526592. Access Control API Changes
Access control API changes for iPlanet Web Server 4.x are summarized in the file
server_root
/plugins/nsacl/api-notes.html.
Problem 400510. Buffered Streams Parameters
In the NSAPI Programmer’s Guide, flushTimer was incorrectly documented as a magnus.conf
directive; it is an
obj.conf parameter common to all Service SAFs, like the type, method, and
query parameters. UseOutputStreamSize, ChunkedRequestBufferSize, and
ChunkedRequestTimeout are both magnus.conf directives and obj.conf parameters common to
all Service SAFs. The example at the end of Appendix G is correct.
Incorrect Parameter Name
In the NSAPI Programmer’s Guide, one of the parameters of the deny-existence SAF is listed as
bong-msg. This should be bong-file instead.
How to Report Problems
If you have problems with iPlanet Web Server, contact iPlanet customer support using one of the
following mechanisms:
• iPlanet online support web site at
http://www.iplanet.com/support/online/
From this location, the CaseTracker and CaseView tools are available for logging problems.
• The telephone dispatch number associated with your maintenance contract
So that we can best assist you in resolving problems, please have the following information
available when you contact support:
• Description of the problem, including the situation where the problem occurs and its impact on
your operation
• Machine type, operating system version, and product version, including any patches and other
software that might be affecting the problem
• Detailed steps on the methods you have used to reproduce the problem