User guide

Examples of Errors
6-7
*4 Refer to “Linkage with SSL Accelerator” for details of the SSL accelerator settings. Refer to “Load
Balancing” for details of the load balancer. Refer to “Linkage with Application Gateway” for details
of the Application Gateway settings.
*5 When setting a system time for each server, take care with the time zone settings.
Errors in Business Server Authentication
Although a protection resource or path configuration for the SSO repository has been added, changed, or
deleted, it is not correctly authorized.
When a protection resource or path configuration for the SSO repository has been added, changed, or
deleted, always select [System] > [Security] > [Single Sign-on] > [Business system] > [Business system
Name] > [Update access control information] tab > [Update] on the Interstage Management Console.
When the role configuration has been changed, always update the role information and then update the
access control information. To update the role information, use the Interstage Management Console of
the repository server (update system) to select [System] > [Security] > [Single Sign-on] > [Authentication
infrastructure] > [Repository server] > [Update Role information] tab and click [Update].
The access control information file has been updated; however, authentication is not performed correctly.
When the access control information update command (ssorfinfaz) is executed, determine whether the
values specified in arguments host:port and -ac are correct.
Note
When load is distributed using a repository server for both update and reference, perform changes to
protection resources, path and role configurations during off-peak hours when fewer users access the
servers.
Errors in the Interstage Management Console
When a business server was added, warning message sso04604 or sso04608 is displayed.
The access control information was not updated successfully because the authentication infrastructure
was not ready. Take action according to the error message. After that action, always select the
[System] > [Security] > [Single Sign-on] > [Business system] > [Business system Name] > [Update
access control information] tab to click [Update] to confirm that the access control information is updated
successfully.
The setting procedure of the authentication infrastructure needs to be confirmed.
To confirm the authentication infrastructure setting procedure using the Interstage Management Console,
refer to the Operator’s Guide.
The site configuration or path configuration created in the SSO repository is not displayed on the List of
Site configuration Setting, Path configuration Setting, or Download Business-System Setup File.
The site configuration or path configuration in the SSO repository may have been changed into an
invalid state by using the entry management tool or ldapmodify command of the Smart Repository.
Refer to "Entry Attributes To Be Registered in SSO Repository" and correct the site configuration, or
path configuration by using the entry management tool or ldapmodify command of the Smart Repository.
For further information regarding entry operation of SSO repository, refer to the "Entry Management"
section of the Smart Repository Operator’s Guide.