User guide

Examples of Errors
6-5
Examples of Errors
Errors are generally classified into the following items:
• Errors that can be encountered while using the Smart Repository Replication Function
• Errors in Authentication
• Errors in Business Server Authentication
• Errors in the Interstage Management Console
Errors that can be encountered while using the Smart Repository
Replication Function
The role information has been updated from the Interstage Management Console, but these modifications
or additions are not successful.
If the SSO repository has been synchronized using the Smart Repository replication function,
synchronization may take several seconds in certain conditions; for example under heavy network load.
If role information is updated before being able to undertake a synchronization, the contents of a role
configuration will not be reflected correctly.
In this case, update the role information, but ensure that the modifications made to the SSO repository
(on the repository server (update system)) have been reflected in the SSO repository (on the repository
server (reference system)), beforehand.
For information on how to make modifications or additions to the role configuration, see "Amending Role
Configurations" in the "Authorization-related Operation" section of the Single Sign-on Operator’s Guide.
The Entry Administration Tool can be used to identify entries in the SSO repository. For more
information, refer to the "Entry Management" section of the Smart Repository Operator’s Guide.
For further information regarding the replication function, refer to the “Overview “ section of the Smart
Repository Operator’s Guide.
Errors in Authentication
Although a business system protection resource is accessed, the content is displayed without
authentication.
Confirm that the [Port number] value of [Network Settings] in the business-server environment setup is
the same as the port number of the Web server on which the business server operates. (*1)
Although a business system protection resource is accessed, unexpected content is displayed.
Confirm that the [Public URL] of [Business system Information] or the [URL] of [Authentication
Infrastructure Information Settings] of the business-server environment setup is correctly set. (*2)