User guide
Customizing Messages Displayed on a Web Browser
5-7
• If [No] is specified for [Notify Cause of Authentication Failure to user?] when the authentication
server environment is set up, the error causes marked (*3) in the above table are incorporated into
the message: “User name or password is incorrect.”
To specify [Notify Cause of Authentication Failure to user?], use the Interstage Management
Console to select [System] > [Security] > [Single Sign-on] > [Authentication infrastructure] >
[Authentication server] > [Authentication server:Settings] window.
Authorization Error Messages
Messages that are displayed when authorization errors occur can be customized. The types of error
messages are displayed in Table 5-3. The messages can be customized for each operation server.
Customize the messages on the server where the business server is set up and stopped.
If a business server has been added for load balancing purposes, also customize the messages for the
additional business server. To customize error messages for the additional business server, copy the
error messages from the replication source to the replication destination (the additional business server).
Ensure that the messages have been backed up before customization so that error messages are not
overwritten inadvertently.
Table 5-3 Authorization Error Messages
Cause of Error Message Contents Message File Name
The information cannot be
displayed because the user
has not been assigned to the
required role.
Access is not allowed.
403roleerr_en.template
The browser is not set to
accept cookies.
Browser does not accept
cookies.
403cookieerr_en.template
The authentication operation
must be retried because the
authentication information has
expired.
Authentication has been
expired.
403postdecodeerr_en.template
Authentication information
could not be found.
Authentication is needed. Try
again after authentication.
403postrequesterr_en.template
Authentication information is
not correct. The IP address
for accessing the
authentication server and the
IP address for accessing the
business server may be
different.
Authentication information is
invalid.
403ipcheckerr_en.template