Service manual

Troubleshooting
Chapter 1 Installing Sun ONE Directory Server 47
An LDAP authentication
errorcauses installation to
fail.
You may have provided the incorrect fully qualified domain name during
installation, such as dirserv.nisDomain.Example.COM instead of
dirserv.example.com.
I have forgotten the
Directory Manager DN
and password.
TheDirectoryManagerDNisrecordedasthevalueofnsslapd-rootdn in
ServerRoot/slapd-serverID/config/dse.ldif.
TheDirectoryManagerpasswordisrecordedasthevalueof
nsslapd-rootpw in dse.ldif. If thepassword is not encrypted — we
strongly recommend you encrypt it! — then it appears in dse.ldif in clear
text, not prefixed with an encryption scheme identifier such as {SSHA}.
If the password is encrypted, you must fix the problem manually.
1. Stop Directory Server.
2. Change the value of nsslapd-rootpw in dse.ldif, taking care not to
add trailing spaces.
3. Save and close dse.ldif.
4. Restart the server.
5. Login as Directory Manager using the value you assigned to
nsslapd-rootpw.
6. Setan encryptionscheme forthe Directory Managerpassword as described
in the Sun ONE Directory Server Administration Guide, and then change the
password again.
Table 1-10 Common Installation Problems With Solutions (Continued)
Problem Possible Solutions