Installation guide

Troubleshooting
60 Sun ONE Identity Server Policy Agents 2.1 • Web Policy Agents Guide • April 2005
The uninstallation program does not remove entries from the agent’s web server if
there is another instance of web server configured using the Configuration script.
Solution:
You should remove all the instances of the agent using the unconfig script before
running the uninstallation program.
On Solaris 8, the agent’s performance may suffer when multiple threads are running.
Solution:
On Solaris 8:
1. Apply the latest Solaris 8 cluster patch (Patch Cluster Date Jan/24/03 or later).
2. Download and installpatch111308-03 or later(showrev -p |grep111308) from
http://sunsolve.central.sun.com .
3. Reboot the machine after applying the patches (this is recommended but not
mandatory).
For agents running on Sun ONE Web Server 6.0:
1. In your web server instance directory, open the start script.
2. Before the first LD_LIBRARY_PATH line, add the following two lines
LD_PRELOAD=libmtmalloc.so.1
export LD_PRELOAD
3. To make sure the patches are installed correctly, try this. It should produce a
line of output.
showrev -p | grep 111308
4. To verify that libmtmalloc is being used by the web server, do the following.
ps -ef |grep httpd | grep nobody
......
</compid>
<compid>Sun ONE Identity Server Policy Agent
<compversion>2.1
<uniquename>Sun ONE Identity Server Policy Agent</uniquename>
</compid>