Installation guide

Troubleshooting
58 Sun ONE Identity Server Policy Agents 2.1 • Web Policy Agents Guide • April 2005
2. When prompted, What next? enter 1 to begin uninstallation.
The following text is displayed:
3. To see log information, enter 1. To exit the uninstallation program, enter 2.
4. Restart the web server.
Troubleshooting
Cannot install the agent after a previous installation is removed
The following is an example message that is displayed when you run the agent
installation program:
Possible Causes:
• You might have an existing installation of the agent.
Ready to Uninstall
1. Uninstall Now
2. Start Over
3. Exit Uninstallation
Product Result More Information
1. Sun ONE Identity Server Agent Full Available
2. Done
"Sun ONE Identity Server Policy Agent 2.1 for Sun ONE Web Server 6.0 SPx is
installed. Please refer to installation manual to configure this agent for
another web server instance. Or uninstall it before installing another
agent."