Specifications

Table Of Contents
VMware Server Virtual Machine Guide
20 VMware, Inc.
Self-Service Support
Use!the!VMware!Technology!Network!for!self!help!tools!and!technical!information:
! Product!Information!!http://www.vmware.com/products/product_index.html
! Technology!Information!!http://www.vmware.com/vcommunity/technology
! Documentation!!http://www.vmware.com/support/pubs
! Knowledge!Base!!http://www.vmware.com/support/kb
! Discussion!Forums!!http://www.vmware.com/community
! User!Groups!!http://www.vmware.com/vcommunity/usergroups.html
For!more!information!about!the!VMware!Technology!Network,!go!to!
http://www.vmtn.net.
Online and Telephone Support
Use!online!support!to!submit!technical!support!requests,!view!your!product!and!
contract!information,!and!register!your!products.!Go!to!
http://www.vmware.com/support.
Use!phone!support!for! the!fastest!response!on!priority!1!issues!for!customers!with!
appropriate!support!contracts.!Go!to!
http://www.vmware.com/support/phone_support.html.
Support Offerings
Find!out!how!VMwareʹs!support!offerings!can!help!you!meet!your!business!needs.!Go!
to!http://www.vmware.com/support/services.
Reporting Problems
If!you!have!problems!while!running!VMware!Server,!report!them!to!the!VMware!
support!team.!You!must!register!your!serial!number!and!then!you!can!report!your!
problems!by!submitting!a!support!request!at!
http://www.vmware.com/requestsupport.
This!section!describes!the!information!needed!to!diagnose!and!report!problems.!This!
information!largely!comes!from
!log!files.!The!required!log!files!depend!upon!the!
problem!you!encounter.!
You!can!simplify!the!process!of!collecting!the!needed!information!by!running!the!
support!script!to!collect!the!appropriate!log!files!and!system!information.!Follow!the!
steps!that!apply!to!your!host!computer.