Service manual

Chapter 5 Troubleshooting
47
2. Rename any BAT file used by the customer to start the application.
3. Retest the hardware and software. If both function properly now, re-install the items you
removed from the NetServer, one at a time.
5. For application BAT files, add back the lines in the BAT file, one at a time.
6. Verify the error.
If a problem persists, refer to the respective topic regarding the troubleshooting problem.
BIOS Recovery
Use this to recover the HP NetServer's boot process, if you suspect the BIOS has been lost or damaged.
1. Power down the HP NetServer.
2. Remove the front bezel and if required, extend the HP NetServer safely on its slides.
3. Remove the cover from the HP NetServer.
4. On the system board, reset switch 7 on the configuration switch block, from Off (open) to On
(closed).
5. Replace cover on the HP NetServer.
Shaded rectangle
represents the
position of slide
switch.
2 Processor Speed (Bit 1)
3 Processor Speed (Bit 2)
4 Processor Speed (Bit 3)
5 Clear Configuration
6 Clear Password
8 FSB Speed (133/100 MHz)
Open = Off Closed = On
Rear of HP NetServer
Setting Configuration Switch for BIOS Boot Recovery
6. Insert the "LC2000 BIOS Update diskette" in the flexible disk drive.
NOTE You may use the HP Navigator CD-ROM for the HP NetServer LC 2000 to create a
bootable floppy to do the BIOS recovery. If your NetServer is not functioning, the HP
Navigator CD-ROM will autorun on any Windows PC, where you can create the
"LC2000 BIOS Update diskette".
7. Power up the HP NetServer.
The HP NetServer beeps once (short beep), if the "LC2000 BIOS Update diskette" is inserted
while the LED on the flexible disk drive is on.
If you didn't insert the "LC2000 BIOS Update diskette" in the flexible disk drive, the NetServer
beeps one long and two short beeps.
8. Wait for continuous long beeps, which indicates the BIOS update is done.