Service manual

iii
Contents
1 General Information ...................................................................................................................1
Notice to Service Technicians......................................................................................................1
Removing Covers - Pedestal (LC 2000) ......................................................................................1
Removing Covers - Rack Mount (LC 2000r)................................................................................3
Lights and Indicators ....................................................................................................................7
Front Panel ..............................................................................................................................7
Rear Panel ...............................................................................................................................8
Communication Ports...............................................................................................................8
2 System Information..................................................................................................................11
Boot Drive Priority ......................................................................................................................11
Connector Pinouts......................................................................................................................12
Video Connector Pinouts .......................................................................................................12
Serial Port Connector.............................................................................................................12
Parallel Port Connector..........................................................................................................13
Mini-DIN Connectors..............................................................................................................13
LAN Connector ......................................................................................................................14
Technical Specification ..............................................................................................................14
HP NetServer LC 2000/2000r Input Power ...........................................................................14
HP NetServer LC 2000/2000r Power Ratings .......................................................................15
Power Supply.........................................................................................................................15
Environmental Requirements ................................................................................................15
Physical Requirements ..........................................................................................................17
Switch Settings...........................................................................................................................18
System Board Illustrations .........................................................................................................19
3 Parts Information .....................................................................................................................23
Covers, Fans, Power Supply Exploded View.............................................................................23
System Board Exploded View....................................................................................................23
Mass Storage Exploded View ....................................................................................................24
Replaceable Parts List ...............................................................................................................24
4 Diagnostics ...............................................................................................................................27
Diagnostics.................................................................................................................................27
Boot Diagnostics ....................................................................................................................27
Minimum Requirements for Boot Diagnostics .......................................................................27
HP NetServer DiagTools............................................................................................................27
DiagTools Capabilities ...........................................................................................................28
About Error Messages ...........................................................................................................29
Advantages and Limitations of Hardware Diagnostics ..........................................................29
Event Log Display Utility ............................................................................................................29
POST Routines ..........................................................................................................................29
Beep Codes ...............................................................................................................................31
Error Messages ..........................................................................................................................32
5 Troubleshooting.......................................................................................................................43
Preventive Maintenance Procedures .........................................................................................43
HP NetServer Troubleshooting Tips ..........................................................................................43