Troubleshooting guide
Table Of Contents
- Novell eDirectory 8.8 SP7 Troubleshooting Guide
- About This Book
- 1 Resolving Error Codes
- 2 Installation and Configuration
- 2.1 Installation
- 2.1.1 Fatal Error Occurs in Schema Sync When Installing a Second eDirectory Server into the Tree on a SLES 11 Machine
- 2.1.2 Installation Not Successful
- 2.1.3 Installation Takes a Long Time
- 2.1.4 eDirectory Install Fails for Container Administrators
- 2.1.5 NICI Installation Failed - 1497
- 2.1.6 Naming Objects
- 2.1.7 NICI Does Not Get Installed in the Server Mode on Windows
- 2.1.8 Tarball Upgrade Fails With "Cannot open or remove a file containing a running program" Error Message
- 2.1.9 Installing the Library Patches
- 2.2 Configuration
- 2.2.1 Loopback Referrals Are Returned By a Directory Server
- 2.2.2 Tree Name Lookup Failed: -632 Error While Configuring eDirectory 8.8 on Linux
- 2.2.3 Adding New Servers
- 2.2.4 Excluding the DIB directory from Backup or Antivirus Processes
- 2.2.5 eDirectory ndsconfig Displays an Error on RHEL 32-bit System
- 2.3 Upgrade
- 2.3.1 The Integrated Installer Fails to Upgrade on Windows 2003
- 2.3.2 Upgrade Fails from Prior Versions of eDirectory 8.7.3 SP9 to eDirectory 8.8 SP7
- 2.3.3 Upgrade Fails if the Mount Point Is Set to /var/opt/novell/eDirectory/ data
- 2.3.4 Upgrading eDirectory After Applying a Patch Does Not Remove the Patch Version on a Windows System
- 2.4 Multiple Instances
- 2.1 Installation
- 3 Determining the eDirectory Version Number
- 4 Log Files
- 5 Troubleshooting LDIF Files
- 6 Troubleshooting SNMP
- 7 iMonitor
- 7.1 Browsing for Objects Containing Double-Byte Characters in iMonitor
- 7.2 Agent Health Check on a Single-Server Tree
- 7.3 iMonitor Report Does Not Save the Records for Each Hour
- 7.4 Creation and Modification Time Stamps
- 7.5 iMonitor Issues in Older Versions of Mozilla
- 7.6 Run Report Screen Layout Not Aligned on iMonitor
- 7.7 iMonitor Displays Error -672
- 7.8 Time Stamps Displayed in Hexadecimal Format
- 8 iManager
- 9 Obituaries
- 10 Migrating to Novell eDirectory
- 11 Schema
- 12 DSRepair
- 13 Replication
- 14 Clone DIB Issues
- 15 Novell Public Key Infrastructure Services
- 15.1 PKI Operations Not Working
- 15.2 LDAP Search from Netscape Address Book Fails
- 15.3 Removing the configuration of an eDirectory server that is acting as a treekey server in a multiserver tree after having moved the existing eDirectory objects to a different server fails with the error code for Crucial Replica.
- 15.4 While uninstalling the eDirectory Server holding the CA, the KMOs created on that server will be moved to another server in the tree and become invalid
- 16 Troubleshooting Utilities on Linux and UNIX
- 17 NMAS on Linux and UNIX
- 18 Troubleshooting on Windows
- 19 Accessing HTTPSTK When DS Is Not Loaded
- 20 Encrypting Data in eDirectory
- 20.1 Error Messages
- 20.2 Problem With Duplicate Encryption Algorithms
- 20.3 Encryption of Stream Attributes
- 20.4 Configuring Encrypted Replication through iManager
- 20.5 Viewing or Modifying Encrypted Attributes through iManager
- 20.6 Merging Trees With Encrypted Replication Enabled Fails
- 20.7 Limber Displays -603 Error
- 21 The eDirectory Management Toolbox
- 22 SASL-GSSAPI
- 23 Miscellaneous
- 23.1 Backing Up a Container
- 23.2 Repeated eDirectory Logins
- 23.3 Enabling Event System Statistics
- 23.4 Tracking Memory Corruption Issues on Linux
- 23.5 TCP Connection not Terminating after Abnormal Logout
- 23.6 NDS Error, System Failure (-632) Occurs When Doing ldapsearch for the User Objects
- 23.7 Disabling SecretStore
- 23.8 Viewing SLP Man Pages
- 23.9 dsbk Configuration File Location
- 23.10 SLP Interoperability Issues on OES Linux
- 23.11 ldif2dib Fails to Open the Error Log File When the DIB Directory Exists In the Custom Path
- 23.12 eDirectory Server Does Not Start Automatically in the Virtual SLES 10
- 23.13 ndsd Does Not Start After a System Crash
- 23.14 Do not Execute DSTrace With All Tags Enabled on UNIX Systems
- 23.15 LDAP is Not RFC Compliant For Anonymous Search Requests
- 23.16 Troubleshooting Ports with Custom eDirectory 8.8 Instances
- 23.17 Rebooting the Host
- 23.18 ndsd Not Listening at the Loopback Address on a Given NCP Port
- 23.19 LDAP Transaction OIDs
- 23.20 Errors -5871 and -5875 in LDAP Trace
- 23.21 NDSCons Gives -625 Error if a Tree is Renamed
- 23.22 Listening on Multiple NICs Slows Down eDirectory ldapsearch Performance
- 23.23 Unable to Limit the Number of Concurrent Users on UNIX/ Linux Platforms
- 23.24 ndsd Fails to Shut Down Due to SLP
- 23.25 eDirectory Does Not Support Symbolic Links for DIB Location

Troubleshooting Utilities on Linux and UNIX 87
You can also combine the debugging message flags by using the Boolean operators & (which means
AND) and | (which means OR). The syntax for controlling the debugging messages at the server
console is as follows:
set ndstrace = <trace_flag> [parameter]
The following table describes the trace flags for the debugging messages. You can enter abbreviations
for each of the trace flags.
Message Description
set ndstrace = +SYNC
Enables the synchronization messages.
set ndstrace = -SYNC
Disables the synchronization messages.
set ndstrace = +SCHEMA
Enables the schema messages.
Trace Flag Description
ABUF Messages and information related to inbound and outbound packet buffers
that contain data being received in conjunction with, or in response to, an
eDirectory request.
ALOC Messages to show the details of memory allocation.
AREQ Messages related to inbound requests from other servers or clients.
AUTH Messages and error reports relating to authentication.
BASE Debug error messages at the minimum debugging level.
BLNK Backlink and inbound obituary messages and error reports.
CBUF Messages related to outbound DS Client requests.
CHNG Change cache messages.
COLL Status and error reports concerning an object’s update information when the
update has been previously received.
CONN Messages that show information about the servers your server is trying to
connect to, and about errors and timeouts that might be causing your server
not to connect.
DNS Messages about the eDirectory-integrated DNS server processes.
DRLK Distributed reference link messages.
DVRS Messages to show DirXML® driver-specific areas that eDirectory might be
working on.
DXML Messages to show details of DirXML events.
FRAG Messages from the NCP™ fragger which breaks eDirectory messages into
NCP-sized messages.
IN Messages related to inbound requests and processes.
INIT Messages related to the initialization of eDirectory.