Troubleshooting guide
Table Of Contents
- Novell eDirectory 8.8 SP7 Troubleshooting Guide
- About This Book
- 1 Resolving Error Codes
- 2 Installation and Configuration
- 2.1 Installation
- 2.1.1 Fatal Error Occurs in Schema Sync When Installing a Second eDirectory Server into the Tree on a SLES 11 Machine
- 2.1.2 Installation Not Successful
- 2.1.3 Installation Takes a Long Time
- 2.1.4 eDirectory Install Fails for Container Administrators
- 2.1.5 NICI Installation Failed - 1497
- 2.1.6 Naming Objects
- 2.1.7 NICI Does Not Get Installed in the Server Mode on Windows
- 2.1.8 Tarball Upgrade Fails With "Cannot open or remove a file containing a running program" Error Message
- 2.1.9 Installing the Library Patches
- 2.2 Configuration
- 2.2.1 Loopback Referrals Are Returned By a Directory Server
- 2.2.2 Tree Name Lookup Failed: -632 Error While Configuring eDirectory 8.8 on Linux
- 2.2.3 Adding New Servers
- 2.2.4 Excluding the DIB directory from Backup or Antivirus Processes
- 2.2.5 eDirectory ndsconfig Displays an Error on RHEL 32-bit System
- 2.3 Upgrade
- 2.3.1 The Integrated Installer Fails to Upgrade on Windows 2003
- 2.3.2 Upgrade Fails from Prior Versions of eDirectory 8.7.3 SP9 to eDirectory 8.8 SP7
- 2.3.3 Upgrade Fails if the Mount Point Is Set to /var/opt/novell/eDirectory/ data
- 2.3.4 Upgrading eDirectory After Applying a Patch Does Not Remove the Patch Version on a Windows System
- 2.4 Multiple Instances
- 2.1 Installation
- 3 Determining the eDirectory Version Number
- 4 Log Files
- 5 Troubleshooting LDIF Files
- 6 Troubleshooting SNMP
- 7 iMonitor
- 7.1 Browsing for Objects Containing Double-Byte Characters in iMonitor
- 7.2 Agent Health Check on a Single-Server Tree
- 7.3 iMonitor Report Does Not Save the Records for Each Hour
- 7.4 Creation and Modification Time Stamps
- 7.5 iMonitor Issues in Older Versions of Mozilla
- 7.6 Run Report Screen Layout Not Aligned on iMonitor
- 7.7 iMonitor Displays Error -672
- 7.8 Time Stamps Displayed in Hexadecimal Format
- 8 iManager
- 9 Obituaries
- 10 Migrating to Novell eDirectory
- 11 Schema
- 12 DSRepair
- 13 Replication
- 14 Clone DIB Issues
- 15 Novell Public Key Infrastructure Services
- 15.1 PKI Operations Not Working
- 15.2 LDAP Search from Netscape Address Book Fails
- 15.3 Removing the configuration of an eDirectory server that is acting as a treekey server in a multiserver tree after having moved the existing eDirectory objects to a different server fails with the error code for Crucial Replica.
- 15.4 While uninstalling the eDirectory Server holding the CA, the KMOs created on that server will be moved to another server in the tree and become invalid
- 16 Troubleshooting Utilities on Linux and UNIX
- 17 NMAS on Linux and UNIX
- 18 Troubleshooting on Windows
- 19 Accessing HTTPSTK When DS Is Not Loaded
- 20 Encrypting Data in eDirectory
- 20.1 Error Messages
- 20.2 Problem With Duplicate Encryption Algorithms
- 20.3 Encryption of Stream Attributes
- 20.4 Configuring Encrypted Replication through iManager
- 20.5 Viewing or Modifying Encrypted Attributes through iManager
- 20.6 Merging Trees With Encrypted Replication Enabled Fails
- 20.7 Limber Displays -603 Error
- 21 The eDirectory Management Toolbox
- 22 SASL-GSSAPI
- 23 Miscellaneous
- 23.1 Backing Up a Container
- 23.2 Repeated eDirectory Logins
- 23.3 Enabling Event System Statistics
- 23.4 Tracking Memory Corruption Issues on Linux
- 23.5 TCP Connection not Terminating after Abnormal Logout
- 23.6 NDS Error, System Failure (-632) Occurs When Doing ldapsearch for the User Objects
- 23.7 Disabling SecretStore
- 23.8 Viewing SLP Man Pages
- 23.9 dsbk Configuration File Location
- 23.10 SLP Interoperability Issues on OES Linux
- 23.11 ldif2dib Fails to Open the Error Log File When the DIB Directory Exists In the Custom Path
- 23.12 eDirectory Server Does Not Start Automatically in the Virtual SLES 10
- 23.13 ndsd Does Not Start After a System Crash
- 23.14 Do not Execute DSTrace With All Tags Enabled on UNIX Systems
- 23.15 LDAP is Not RFC Compliant For Anonymous Search Requests
- 23.16 Troubleshooting Ports with Custom eDirectory 8.8 Instances
- 23.17 Rebooting the Host
- 23.18 ndsd Not Listening at the Loopback Address on a Given NCP Port
- 23.19 LDAP Transaction OIDs
- 23.20 Errors -5871 and -5875 in LDAP Trace
- 23.21 NDSCons Gives -625 Error if a Tree is Renamed
- 23.22 Listening on Multiple NICs Slows Down eDirectory ldapsearch Performance
- 23.23 Unable to Limit the Number of Concurrent Users on UNIX/ Linux Platforms
- 23.24 ndsd Fails to Shut Down Due to SLP
- 23.25 eDirectory Does Not Support Symbolic Links for DIB Location

82 Novell eDirectory 8.8 SP7 Troubleshooting Guide
Replica and Partition Operations Option
Enter the following command to display information about each replica stored on the server:
ndsrepair -P
Select the required replica. The following options are displayed:
Repair All Replicas
Repairs all replicas displayed in the replica table.
Repair Selected Replica
Repairs only the selected replica listed in the replica table.
IMPORTANT: Repairing a replica consists of checking each object in the replica for consistency
with the schema and data according to the syntax of the attribute. Other internal data structures
associated with the replica are also checked. If you have not repaired the local eDirectory
database in the last 30 minutes, you should do so before repairing any replicas.
Schedule Immediate Synchronization
Schedules the immediate synchronization of all the replicas. This is useful if you are viewing the
DSTrace screen and want to view eDirectory information for the synchronization process
without having to wait for it to run as normally scheduled.
Cancel Partition Operation
Cancels a partition operation on the selected partition. This option might be necessary if an
operation appears to be incomplete or is not completing due to problems in the eDirectory tree,
such as a missing server or bad communication links. Some operations might not be cancelled if
they have progressed too far.
Designate This Server as the New Master Replica
Designates the local replica of the selected partition as the new master replica. Use this option to
designate a new master replica if the original master replica is lost.
Report Synchronization Status of All Servers
Reports replica synchronization status of all partitions on the current server. It displays the time
of the last successful synchronization to all servers and any errors that have occurred since the
last synchronization.
Import Remote Schema (Advanced Switch
Option)
Select an eDirectory tree that contains the schema you
want to add to the schema of the current tree. After you
select a tree, the server that holds the master replica of
the Tree partition is contacted. The schema from that
server will be used to extend the schema on the current
tree.
Declare a New Epoch (Advanced Switch
Option)
When you declare a new schema epoch, the master
replica of the Tree partition is contacted and illegal time
stamps are repaired on the schema declared on that
server. All other servers receive a new copy of the
schema including the repaired time stamps. If the
receiving server contains a schema that was not in the
new epoch, objects and attributes that use the old
schema are changed to the Unknown object class or
attribute.
Option Description