Troubleshooting guide
Table Of Contents
- Novell eDirectory 8.8 SP7 Troubleshooting Guide
- About This Book
- 1 Resolving Error Codes
- 2 Installation and Configuration
- 2.1 Installation
- 2.1.1 Fatal Error Occurs in Schema Sync When Installing a Second eDirectory Server into the Tree on a SLES 11 Machine
- 2.1.2 Installation Not Successful
- 2.1.3 Installation Takes a Long Time
- 2.1.4 eDirectory Install Fails for Container Administrators
- 2.1.5 NICI Installation Failed - 1497
- 2.1.6 Naming Objects
- 2.1.7 NICI Does Not Get Installed in the Server Mode on Windows
- 2.1.8 Tarball Upgrade Fails With "Cannot open or remove a file containing a running program" Error Message
- 2.1.9 Installing the Library Patches
- 2.2 Configuration
- 2.2.1 Loopback Referrals Are Returned By a Directory Server
- 2.2.2 Tree Name Lookup Failed: -632 Error While Configuring eDirectory 8.8 on Linux
- 2.2.3 Adding New Servers
- 2.2.4 Excluding the DIB directory from Backup or Antivirus Processes
- 2.2.5 eDirectory ndsconfig Displays an Error on RHEL 32-bit System
- 2.3 Upgrade
- 2.3.1 The Integrated Installer Fails to Upgrade on Windows 2003
- 2.3.2 Upgrade Fails from Prior Versions of eDirectory 8.7.3 SP9 to eDirectory 8.8 SP7
- 2.3.3 Upgrade Fails if the Mount Point Is Set to /var/opt/novell/eDirectory/ data
- 2.3.4 Upgrading eDirectory After Applying a Patch Does Not Remove the Patch Version on a Windows System
- 2.4 Multiple Instances
- 2.1 Installation
- 3 Determining the eDirectory Version Number
- 4 Log Files
- 5 Troubleshooting LDIF Files
- 6 Troubleshooting SNMP
- 7 iMonitor
- 7.1 Browsing for Objects Containing Double-Byte Characters in iMonitor
- 7.2 Agent Health Check on a Single-Server Tree
- 7.3 iMonitor Report Does Not Save the Records for Each Hour
- 7.4 Creation and Modification Time Stamps
- 7.5 iMonitor Issues in Older Versions of Mozilla
- 7.6 Run Report Screen Layout Not Aligned on iMonitor
- 7.7 iMonitor Displays Error -672
- 7.8 Time Stamps Displayed in Hexadecimal Format
- 8 iManager
- 9 Obituaries
- 10 Migrating to Novell eDirectory
- 11 Schema
- 12 DSRepair
- 13 Replication
- 14 Clone DIB Issues
- 15 Novell Public Key Infrastructure Services
- 15.1 PKI Operations Not Working
- 15.2 LDAP Search from Netscape Address Book Fails
- 15.3 Removing the configuration of an eDirectory server that is acting as a treekey server in a multiserver tree after having moved the existing eDirectory objects to a different server fails with the error code for Crucial Replica.
- 15.4 While uninstalling the eDirectory Server holding the CA, the KMOs created on that server will be moved to another server in the tree and become invalid
- 16 Troubleshooting Utilities on Linux and UNIX
- 17 NMAS on Linux and UNIX
- 18 Troubleshooting on Windows
- 19 Accessing HTTPSTK When DS Is Not Loaded
- 20 Encrypting Data in eDirectory
- 20.1 Error Messages
- 20.2 Problem With Duplicate Encryption Algorithms
- 20.3 Encryption of Stream Attributes
- 20.4 Configuring Encrypted Replication through iManager
- 20.5 Viewing or Modifying Encrypted Attributes through iManager
- 20.6 Merging Trees With Encrypted Replication Enabled Fails
- 20.7 Limber Displays -603 Error
- 21 The eDirectory Management Toolbox
- 22 SASL-GSSAPI
- 23 Miscellaneous
- 23.1 Backing Up a Container
- 23.2 Repeated eDirectory Logins
- 23.3 Enabling Event System Statistics
- 23.4 Tracking Memory Corruption Issues on Linux
- 23.5 TCP Connection not Terminating after Abnormal Logout
- 23.6 NDS Error, System Failure (-632) Occurs When Doing ldapsearch for the User Objects
- 23.7 Disabling SecretStore
- 23.8 Viewing SLP Man Pages
- 23.9 dsbk Configuration File Location
- 23.10 SLP Interoperability Issues on OES Linux
- 23.11 ldif2dib Fails to Open the Error Log File When the DIB Directory Exists In the Custom Path
- 23.12 eDirectory Server Does Not Start Automatically in the Virtual SLES 10
- 23.13 ndsd Does Not Start After a System Crash
- 23.14 Do not Execute DSTrace With All Tags Enabled on UNIX Systems
- 23.15 LDAP is Not RFC Compliant For Anonymous Search Requests
- 23.16 Troubleshooting Ports with Custom eDirectory 8.8 Instances
- 23.17 Rebooting the Host
- 23.18 ndsd Not Listening at the Loopback Address on a Given NCP Port
- 23.19 LDAP Transaction OIDs
- 23.20 Errors -5871 and -5875 in LDAP Trace
- 23.21 NDSCons Gives -625 Error if a Tree is Renamed
- 23.22 Listening on Multiple NICs Slows Down eDirectory ldapsearch Performance
- 23.23 Unable to Limit the Number of Concurrent Users on UNIX/ Linux Platforms
- 23.24 ndsd Fails to Shut Down Due to SLP
- 23.25 eDirectory Does Not Support Symbolic Links for DIB Location
116 Novell eDirectory 8.8 SP7 Troubleshooting Guide
23.7 Disabling SecretStore
An eDirectory administrator can disable SecretStore using the following processes:
23.7.1 On Linux and UNIX
1 Go to the
nds-modules
directory and rename or move the following SecretStore modules:
libsss.so
libssncp.so
libssldp.so
2 Restart the server.
Alternatively, you can also comment out the line in the
/etc/opt/novell/eDirectory/conf/
ndsmodules.conf
file that loads ssncp.
23.7.2 On Windows
1 Go to the
novell\nds
directory and rename or move the following SecretStore modules:
lsss.dll
sss.dlm
ssncp.dlm
ssldp.dlm
2 Restart the server.
23.8 Viewing SLP Man Pages
To view the man pages for SLP, you need to set the paths for the man pages. For example, on AIX,
you must set the manpath to
/usr/share/man
instead of
/opt/novell/man
.
23.9 dsbk Configuration File Location
The
dsbk.conf
file is located in
/etc
instead of the location relative to the specific instance of
eDirectory.
23.10 SLP Interoperability Issues on OES Linux
OpenSLP implements SLPv2, but Novell SLP (NDSslp) on UNIX and Windows platforms
implements SLPv1.
SLPv1 UAs do not receive replies from SLPv2 SAs, and SLPv2 UAs do not receive replies from SLPv1
SAs. That is, the clients with OpenSLP cannot see trees with NDSslp. Similarly, the clients with
NDSslp cannot see trees with OpenSLP. For SLPv1 and SLPv2 to interact, you need to configure a DA
that is running SLPv2.OES Linux ships with OpenSLP. However, eDirectory installed other UNIX
platforms, such as Solaris and Red Hat Linux, might use NDSslp, which is shipped with eDirectory.
Because of interoperability issues with the two versions of SLP, a tree advertised via OpenSLP
multicast might not be visible to NDSslp and vice versa. To overcome this problem, you need to
configure a DA that runs OpenSLP.