Troubleshooting guide
Table Of Contents
- Novell eDirectory 8.8 SP7 Troubleshooting Guide
- About This Book
- 1 Resolving Error Codes
- 2 Installation and Configuration
- 2.1 Installation
- 2.1.1 Fatal Error Occurs in Schema Sync When Installing a Second eDirectory Server into the Tree on a SLES 11 Machine
- 2.1.2 Installation Not Successful
- 2.1.3 Installation Takes a Long Time
- 2.1.4 eDirectory Install Fails for Container Administrators
- 2.1.5 NICI Installation Failed - 1497
- 2.1.6 Naming Objects
- 2.1.7 NICI Does Not Get Installed in the Server Mode on Windows
- 2.1.8 Tarball Upgrade Fails With "Cannot open or remove a file containing a running program" Error Message
- 2.1.9 Installing the Library Patches
- 2.2 Configuration
- 2.2.1 Loopback Referrals Are Returned By a Directory Server
- 2.2.2 Tree Name Lookup Failed: -632 Error While Configuring eDirectory 8.8 on Linux
- 2.2.3 Adding New Servers
- 2.2.4 Excluding the DIB directory from Backup or Antivirus Processes
- 2.2.5 eDirectory ndsconfig Displays an Error on RHEL 32-bit System
- 2.3 Upgrade
- 2.3.1 The Integrated Installer Fails to Upgrade on Windows 2003
- 2.3.2 Upgrade Fails from Prior Versions of eDirectory 8.7.3 SP9 to eDirectory 8.8 SP7
- 2.3.3 Upgrade Fails if the Mount Point Is Set to /var/opt/novell/eDirectory/ data
- 2.3.4 Upgrading eDirectory After Applying a Patch Does Not Remove the Patch Version on a Windows System
- 2.4 Multiple Instances
- 2.1 Installation
- 3 Determining the eDirectory Version Number
- 4 Log Files
- 5 Troubleshooting LDIF Files
- 6 Troubleshooting SNMP
- 7 iMonitor
- 7.1 Browsing for Objects Containing Double-Byte Characters in iMonitor
- 7.2 Agent Health Check on a Single-Server Tree
- 7.3 iMonitor Report Does Not Save the Records for Each Hour
- 7.4 Creation and Modification Time Stamps
- 7.5 iMonitor Issues in Older Versions of Mozilla
- 7.6 Run Report Screen Layout Not Aligned on iMonitor
- 7.7 iMonitor Displays Error -672
- 7.8 Time Stamps Displayed in Hexadecimal Format
- 8 iManager
- 9 Obituaries
- 10 Migrating to Novell eDirectory
- 11 Schema
- 12 DSRepair
- 13 Replication
- 14 Clone DIB Issues
- 15 Novell Public Key Infrastructure Services
- 15.1 PKI Operations Not Working
- 15.2 LDAP Search from Netscape Address Book Fails
- 15.3 Removing the configuration of an eDirectory server that is acting as a treekey server in a multiserver tree after having moved the existing eDirectory objects to a different server fails with the error code for Crucial Replica.
- 15.4 While uninstalling the eDirectory Server holding the CA, the KMOs created on that server will be moved to another server in the tree and become invalid
- 16 Troubleshooting Utilities on Linux and UNIX
- 17 NMAS on Linux and UNIX
- 18 Troubleshooting on Windows
- 19 Accessing HTTPSTK When DS Is Not Loaded
- 20 Encrypting Data in eDirectory
- 20.1 Error Messages
- 20.2 Problem With Duplicate Encryption Algorithms
- 20.3 Encryption of Stream Attributes
- 20.4 Configuring Encrypted Replication through iManager
- 20.5 Viewing or Modifying Encrypted Attributes through iManager
- 20.6 Merging Trees With Encrypted Replication Enabled Fails
- 20.7 Limber Displays -603 Error
- 21 The eDirectory Management Toolbox
- 22 SASL-GSSAPI
- 23 Miscellaneous
- 23.1 Backing Up a Container
- 23.2 Repeated eDirectory Logins
- 23.3 Enabling Event System Statistics
- 23.4 Tracking Memory Corruption Issues on Linux
- 23.5 TCP Connection not Terminating after Abnormal Logout
- 23.6 NDS Error, System Failure (-632) Occurs When Doing ldapsearch for the User Objects
- 23.7 Disabling SecretStore
- 23.8 Viewing SLP Man Pages
- 23.9 dsbk Configuration File Location
- 23.10 SLP Interoperability Issues on OES Linux
- 23.11 ldif2dib Fails to Open the Error Log File When the DIB Directory Exists In the Custom Path
- 23.12 eDirectory Server Does Not Start Automatically in the Virtual SLES 10
- 23.13 ndsd Does Not Start After a System Crash
- 23.14 Do not Execute DSTrace With All Tags Enabled on UNIX Systems
- 23.15 LDAP is Not RFC Compliant For Anonymous Search Requests
- 23.16 Troubleshooting Ports with Custom eDirectory 8.8 Instances
- 23.17 Rebooting the Host
- 23.18 ndsd Not Listening at the Loopback Address on a Given NCP Port
- 23.19 LDAP Transaction OIDs
- 23.20 Errors -5871 and -5875 in LDAP Trace
- 23.21 NDSCons Gives -625 Error if a Tree is Renamed
- 23.22 Listening on Multiple NICs Slows Down eDirectory ldapsearch Performance
- 23.23 Unable to Limit the Number of Concurrent Users on UNIX/ Linux Platforms
- 23.24 ndsd Fails to Shut Down Due to SLP
- 23.25 eDirectory Does Not Support Symbolic Links for DIB Location

21
The eDirectory Management Toolbox 107
21
The eDirectory Management Toolbox
The Novell eDirectory Management Toolbox (eMBox) lets you access all of the eDirectory backend
utilities remotely as well as on the server.
eMBox works with Novell iManager to provide Web-based access to eDirectory utilities such as
DSRepair, DSMerge, Backup and Restore, and Service Manager.
IMPORTANT: Role Based Services must be configured through iManager to the tree that is to be
administered in order for eMBox tasks to be run.
All functions are accessible, either on the local server or remotely, through a command line client. You
can perform tasks for multiple servers from one server or workstation using the eMBox Client. To run
all eDirectory Management Tools (eMTools), including Backup, DSRepair, DSMerge, Schema
Operations, and eDirectory Service Manager, eMBox must be loaded and running on the eDirectory
server.
21.1 Unable to Stop the eMTool Services
When running the command
serviceStop -n{service}
, where {service} is one of the services
(
libsasl.so
,
libncpengine.so
,
libhttpstk.so
, or
libdsloader.so
), the following error occurs:
Service {service} could not be stopped, Error : -660
This is not an error. You cannot stop these processes (specifically
libsasl.so
,
libncpengine.so
,
libhttpstk.so
, and
libdsloader.so
), because there are other modules dependent on them.
21.2 Restore gives -6020 error
If you have roll forward logs in a default location, while performing Restore operation using DSBK or
eMBox Client, you will get -6020 error. To avoid this error, you need to give
-s
switch in the
restore
command.