Troubleshooting guide
Table Of Contents
- Novell eDirectory 8.8 SP7 Troubleshooting Guide
- About This Book
- 1 Resolving Error Codes
- 2 Installation and Configuration
- 2.1 Installation
- 2.1.1 Fatal Error Occurs in Schema Sync When Installing a Second eDirectory Server into the Tree on a SLES 11 Machine
- 2.1.2 Installation Not Successful
- 2.1.3 Installation Takes a Long Time
- 2.1.4 eDirectory Install Fails for Container Administrators
- 2.1.5 NICI Installation Failed - 1497
- 2.1.6 Naming Objects
- 2.1.7 NICI Does Not Get Installed in the Server Mode on Windows
- 2.1.8 Tarball Upgrade Fails With "Cannot open or remove a file containing a running program" Error Message
- 2.1.9 Installing the Library Patches
- 2.2 Configuration
- 2.2.1 Loopback Referrals Are Returned By a Directory Server
- 2.2.2 Tree Name Lookup Failed: -632 Error While Configuring eDirectory 8.8 on Linux
- 2.2.3 Adding New Servers
- 2.2.4 Excluding the DIB directory from Backup or Antivirus Processes
- 2.2.5 eDirectory ndsconfig Displays an Error on RHEL 32-bit System
- 2.3 Upgrade
- 2.3.1 The Integrated Installer Fails to Upgrade on Windows 2003
- 2.3.2 Upgrade Fails from Prior Versions of eDirectory 8.7.3 SP9 to eDirectory 8.8 SP7
- 2.3.3 Upgrade Fails if the Mount Point Is Set to /var/opt/novell/eDirectory/ data
- 2.3.4 Upgrading eDirectory After Applying a Patch Does Not Remove the Patch Version on a Windows System
- 2.4 Multiple Instances
- 2.1 Installation
- 3 Determining the eDirectory Version Number
- 4 Log Files
- 5 Troubleshooting LDIF Files
- 6 Troubleshooting SNMP
- 7 iMonitor
- 7.1 Browsing for Objects Containing Double-Byte Characters in iMonitor
- 7.2 Agent Health Check on a Single-Server Tree
- 7.3 iMonitor Report Does Not Save the Records for Each Hour
- 7.4 Creation and Modification Time Stamps
- 7.5 iMonitor Issues in Older Versions of Mozilla
- 7.6 Run Report Screen Layout Not Aligned on iMonitor
- 7.7 iMonitor Displays Error -672
- 7.8 Time Stamps Displayed in Hexadecimal Format
- 8 iManager
- 9 Obituaries
- 10 Migrating to Novell eDirectory
- 11 Schema
- 12 DSRepair
- 13 Replication
- 14 Clone DIB Issues
- 15 Novell Public Key Infrastructure Services
- 15.1 PKI Operations Not Working
- 15.2 LDAP Search from Netscape Address Book Fails
- 15.3 Removing the configuration of an eDirectory server that is acting as a treekey server in a multiserver tree after having moved the existing eDirectory objects to a different server fails with the error code for Crucial Replica.
- 15.4 While uninstalling the eDirectory Server holding the CA, the KMOs created on that server will be moved to another server in the tree and become invalid
- 16 Troubleshooting Utilities on Linux and UNIX
- 17 NMAS on Linux and UNIX
- 18 Troubleshooting on Windows
- 19 Accessing HTTPSTK When DS Is Not Loaded
- 20 Encrypting Data in eDirectory
- 20.1 Error Messages
- 20.2 Problem With Duplicate Encryption Algorithms
- 20.3 Encryption of Stream Attributes
- 20.4 Configuring Encrypted Replication through iManager
- 20.5 Viewing or Modifying Encrypted Attributes through iManager
- 20.6 Merging Trees With Encrypted Replication Enabled Fails
- 20.7 Limber Displays -603 Error
- 21 The eDirectory Management Toolbox
- 22 SASL-GSSAPI
- 23 Miscellaneous
- 23.1 Backing Up a Container
- 23.2 Repeated eDirectory Logins
- 23.3 Enabling Event System Statistics
- 23.4 Tracking Memory Corruption Issues on Linux
- 23.5 TCP Connection not Terminating after Abnormal Logout
- 23.6 NDS Error, System Failure (-632) Occurs When Doing ldapsearch for the User Objects
- 23.7 Disabling SecretStore
- 23.8 Viewing SLP Man Pages
- 23.9 dsbk Configuration File Location
- 23.10 SLP Interoperability Issues on OES Linux
- 23.11 ldif2dib Fails to Open the Error Log File When the DIB Directory Exists In the Custom Path
- 23.12 eDirectory Server Does Not Start Automatically in the Virtual SLES 10
- 23.13 ndsd Does Not Start After a System Crash
- 23.14 Do not Execute DSTrace With All Tags Enabled on UNIX Systems
- 23.15 LDAP is Not RFC Compliant For Anonymous Search Requests
- 23.16 Troubleshooting Ports with Custom eDirectory 8.8 Instances
- 23.17 Rebooting the Host
- 23.18 ndsd Not Listening at the Loopback Address on a Given NCP Port
- 23.19 LDAP Transaction OIDs
- 23.20 Errors -5871 and -5875 in LDAP Trace
- 23.21 NDSCons Gives -625 Error if a Tree is Renamed
- 23.22 Listening on Multiple NICs Slows Down eDirectory ldapsearch Performance
- 23.23 Unable to Limit the Number of Concurrent Users on UNIX/ Linux Platforms
- 23.24 ndsd Fails to Shut Down Due to SLP
- 23.25 eDirectory Does Not Support Symbolic Links for DIB Location

20
Encrypting Data in eDirectory 103
20
Encrypting Data in eDirectory
In Novell eDirectory 8.8 and later, you can encrypt specific sensitive data while they are stored on the
disk and while they are accessed by the client. This chapter provides you information on the errors
you might encounter while using the encrypted attributes and replication features in eDirectory 8.8
and later. For more information on encrypted attributes and replication, refer to the Novell eDirectory
8.8 SP7 Administration Guide (https://www.netiq.com/documentation/edir887/edir88/data/front.html).
For information on other error messages in eDirectory, refer to the Novell Error Codes Web site
(http://www.novell.com/documentation/nwec/)
20.1 Error Messages
This section contains information on the following error messages:
Section 20.1.1, “-6090 0xFFFFE836 ERR_ER_DISABLED,” on page 103
Section 20.1.2, “-6089 0xFFFFE837 ERR_REQUIRE_SECURE_ACCESS,” on page 103
Section 20.1.3, “-666 FFFFFD66 INCOMPATIBLE NDS VERSION,” on page 104
20.1.1 -6090 0xFFFFE836 ERR_ER_DISABLED
The eDirectory replica synchronization process tried to start encrypted replication with the target
server. But the target eDirectory server has the encrypted replica synchronization process disabled
Possible Cause
Encrypted replication is disabled on the target eDirectory server.
Action
Enable encrypted replication on the target eDirectory server.
20.1.2 -6089 0xFFFFE837 ERR_REQUIRE_SECURE_ACCESS
An application (client access) tried to access an encrypted attribute over a clear text channel.
Source
eDirectory or NDS