System information

Identity Manager Resources Reference
Page 104 Identity Manager 7.1 Update 1 • Release Notes
Remedy
You must place multiple Remedy API libraries in the directory where the Gateway is installed.
These libraries can be found on the Remedy server.
SAP
General Notes
The note in step 1 in the Identity Manager Installation Notes procedure is unclear. The wording
should be
Renaming Accounts
The SAP adapter now supports renaming accounts. The adapter performs this function by copying
an existing account to a new account and deleting the original. SAP discourages renaming accounts,
but provides the option in the user management application (Transaction SU01 from the SAP GUI).
Therefore, Identity Manager also supports the option. Be aware that SAP may not support the
rename feature in future releases.
Table 3 Remedy API Libraries
Remedy 4.x and 5.x Remedy 6.3 Remedy 7.0
•
arapi XX .dll
• arrpc XX .dll
• arutl XX .dll
where XX matches the version of
Remedy. For example,
arapi45.dll
on Remedy 4.5.
•
arapi63.dll
• arrpc63.dll
• arutl63.dll
• icudt20.dll
• icuin20.dll
• icuuc20.dll
• arapi70.dll
• arrpc70.dll
• arutl70.dll
• icudt32.dll
• icuin32.dll
• icuuc32.dll
NOTE Make sure that the JCo toolkit you download matches the bit version of Java your
application server runs on. For example, JCo is available in only in the 64-bit version
on the Solaris x86 platform. Therefore, your application server must be running the
64-bit version on the Solaris x86 platform.