Installation guide

62 EMC NetWorker Release 8.1 SP1 Installation Guide
Updating from a previous release
Remote error running the tmp space check command on client
This message appears when you specify the -Tp option to update the software but nsrpush
has encountered an error accessing the specified path.
To resolve this issue, ensure that the:
◆ Path exists on the target host.
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When the path does not exist, nsrpush copies the temporary files to C:\ on Windows
and in the root NetWorker installation directory on UNIX. For example, /usr on Linux.
◆ Filesystem that contains the path has sufficient disk space to store the temporary
installation files.
Select Products window does not contain all products
When adding software to the repository by using the Software Configuration wizard, if the
Select Product window does not contain all products in the Media Kit Location, then
review the client push log file, nsrcpd.raw on the NetWorker server for error messages.
◆ On UNIX, the /nsr/logs directory contains the nsrcpd.raw file.
◆ On Windows, the C:\Program Files\EMC NetWorker\nsr\logs directory contains the
nsrcpd.raw file.
Select Products window contains duplicate packages
When adding software to the repository, if you specify a Media Kit Location that contains
multiple copies of the same NetWorker package, then the packages appears twice in the
Select Products window.
To avoid this issue, ensure the Media Kit Location contains only one copy of a NetWorker
package.
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When you select both copies, only one copy is added to the repository.
Updating from a different bit version of NetWorker (32-bit, 64-bit)
This section describes how to update a 32-bit installation of the NetWorker software to a
64-bit version of the NetWorker software.
◆ When a 64-bit NetWorker storage node or client host has the 32-bit version of
NetWorker installed, you can update to NetWorker software to the 64-bit version.
Use the appropriate operating system sections of this guide to remove the 32-bit
version of the NetWorker software and install the 64-bit version of the NetWorker
software.
◆ When a 64-bit NetWorker server on Windows has the 32-bit version of NetWorker
installed, you can update the NetWorker software to the 64-bit version.