Installation guide

Updating NetWorker from 7.6.x 49
Updating from a previous release
For Console server updates only, reconfiguring LDAP
When the Console server uses Lightweight Directory Access Protocol (LDAP)
authentication, attempts to log in to the Console server after an update may fail with the
error: Problem contacting server
Servername : Connection refused:connect and the EMC
GST daemon stops.
When you see this error and the gstd process is not running:
1. From a command prompt change to the
NMC_installation_directory
\management\logs directory on Windows or
NMC_installation_directory
/management/logs directory on UNIX.
2. Render the gstd.raw log file and save the output to a text file:
nsr_render_log -pathmey gstd.raw 1> output.txt 2>&1
3. Review the output.txt file. If you see the error: acm: External directory library
initialization failed, reconfigure LDAP authentication to correct the issue.
To reconfigure LDAP authentication:
a. Move the following files from the
NMC_installation_directory \gst\cst directory on
Windows or the
NMC_installation_directory /cst on UNIX to a temporary location:
–Config.xml
–csp.clb
–csp.clb.bak
–csp.cred
–upgrade_cst.tag, if present
b. Rename the Config.xml.template file to Config.xml. The Console server starts in
native authentication mode. Log in with the NMC Administrator user and the
password that you defined before you configured NMC to use LDAP.
If you do not remember this password:
a. Set the Environment Variable GST_RESET_PW to a value of 1.
b. Start the EMC GST service.
c. Connect to the Console server by using a browser.
d. Log in to the Console server with the administrator username and the password
administrator. If prompted, create a new password for the administrator user.
c. Reconfigure the Console server to use LDAP authentication. “An external
authentication authority” in the
NetWorker 8.1 Administration Guide describes
how to reconfigure LDAP authentication.
d. If set, delete the GST_RESET_PW environment variable. This step prevents a
password reset at each Console server login attempt.
UNIX only, retaining startup script customizations
This section describes how to add startup script customizations made in previous
versions of the NetWorker software, to the new nsrrc file.