Installation guide

142 EMC NetWorker Release 8.1 SP1 Installation Guide
Verify the Installation
◆ For SuSE11 only, install these operating system packages:
• glibc-locale-2.11.1
• glibc-locale-32bit-2.11.1
Without these package, a message similar to the following appears and you cannot log
in to the Console server:
Internal Server Error
The server encountered an internal error or misconfiguration and was
unable to complete your request.
Please contact the server administrator, @@ServerAdmin@@ and inform
them of the time the error occurred, and anything you might have done
that may have caused the error. More information about this error may
be available in the server error log.
Cannot generate console reports after updating the Console server
After updating the Console server software, generating Console server reports might fail
with the error: com.sybase.jdbc3.jdbc.SybDriver. This error message appears when the
Java Cache on the Console client is not deleted after a Console server update. To resolve
this issue, delete the Java Cache on the Console client used to generate the reports.
“Preparing the Console clients” on page 35 provides more information.