Installation guide

138 EMC NetWorker Release 8.1 SP1 Installation Guide
Verify the Installation
Error: Problem contacting server (ip_address): Connection timed out: connect
This error occurs when the IP address or hostname of the Console server changes and you
do not reconfigure the .jnlp file on the Console server.
To reconfigure the .jnlp file:
1. Log in to the Console server as root on UNIX or administrator on Windows.
2. On UNIX Console servers only, configure the LD_LIBRARY_PATH environment variable:
For Solaris, type:
LD_LIBRARY_PATH=/opt/LGTOnmc/bin:/opt/LGTOnmc/sybase/lib
export LD_LIBRARY_PATH
For AIX and Linux, type:
LD_LIBRARY_PATH=/opt/lgtonmc/bin:/opt/lgtonmc/sybase/lib
export LD_LIBRARY_PATH
3. Run the gstconfig command from the following directory location:
• Solaris: /opt/LGTOnmc/bin
• AIX and Linux: /opt/lgtonmc/bin
• Windows: C:\Program Files\EMC NetWorker\Management\GST\bin
4. Start the gstd daemon on the Console server.
Unable to launch NetWorker Management Console
This message appears on a Console client the Java Cache was not cleared after an update
to the Console server software. To resolve this issue, clear the Java Cache on the Console
client. “Preparing the Console clients” on page 35 provides more information.
Error: error while loading shared libraries: libsasl2.so.2: wrong ELF class:
ELFCLASS64
This message occurs on 64-bit Linux systems, when you do not install the 32-bit version of
the cyrus-sasl package.
To resolve this issue:
1. Log in to the Console server, as root.
2. Install the 32-bit operating system package cyrus-sasl
3. Start the gstd daemon:
/etc/init.d/gst start
Unable to connect to server: Failed to contact using UDP ping
If the NMC console fails to connect to the NetWorker server with the error:
Unable to connect to server: Failed to contact using UDP ping
To resolve this issue:
◆ Ensure that the NetWorker daemons start on the NetWorker server.