Quality Beyond Expectations
Table Of Contents
- Slide Number 1
- Contents
- Introduction
- REC Group – A leading, global solar company
- Vertically integrated manufacturing
- REC’s competitive advantage – minimum transport
- Slide Number 7
- Product Qualification and Testing
- International standards
- Certification results above industry standards
- Pushing the standards
- What is REC’s Combined Cycle Test?
- Internal qualification results above IEC standards
- REC goes further - Extended Qualification
- Extended qualification results double IEC Standards
- How does REC carry out its qualification?
- REC’s internal laboratory
- Other signs of quality
- Environmental and Quality Standards
- Slide Number 20
- Ensuring quality in the field
- REC’s test systems
- Proven performance in India
- Proven performance in Singapore
- Proven performance in Europe
- Reliability and Durability Model (RAD)
- Predicting and analysing degradation using models
- Slide Number 28
- Foundations for quality
- RBS and RPDM supporting quality and predictability
- RBS controls quality through all key inputs
- A highly automated manufacturing process
- In-process automated checks
- Slide Number 34
- Third party bankability audits
- Black & Veatch conclusions
- Mott MacDonald conclusions
- Summary of report findings*
- Slide Number 39
- The REC warranty
- REC’s low customer claims level is evidence of quality
- REC takes warranty claims seriously
- Summary
- Slide Number 44
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© 2012 REC All rights reserved. Confidential © 2012 REC All rights reserved. Confidential
REC takes warranty claims seriously
REC panels have a very low claims rate (ppm).
Power Output claims are extremely rare
– backed up by feedback from customers on the
higher than expected yields of REC panels.
REC averages less than 100 claims per
million modules – a world class figure.
REC targets a resolution of all customer
claims within 14 days.
REC claims are dealt with by a dedicated
team of people across the globe.
The highly automated manufacturing
process gives product reliability and
manufacturing repeatability.