User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Recovery overview
- Chapter 6. Replacing devices
- Chapter 7. Advanced configuration
- Chapter 8. Preventing problems
- Chapter 9. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Appendix B. WEEE and recycling statements
- Appendix C. ENERGY STAR model information
- Appendix D. Notices
- Appendix E. Restriction of Hazardous Substances Directive (RoHS)
- Appendix F. Eurasian compliance mark
Chapter8.Preventingproblems
AnimportantpartofowningaThinkPadnotebookcomputerismaintenance.Withpropercare,youcan
avoidcommonproblems.Thechapterprovidesinformationthatcanhelpyoukeepyourcomputerrunning
smoothly.
•“Generaltipsforpreventingproblems”onpage107
•“Makingsuredevicedriversarecurrent”onpage108
•“Takingcareofyourcomputer”onpage108
Generaltipsforpreventingproblems
1.Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,the
Windowsoperatingsystemwillslowdownandmightproduceerrors.
Tochecktheharddiskdrivecapacity,clickStart➙ComputerontheWindows7operatingsystem.For
theWindows8operatingsystem,openWindowsExplorerandclickComputer.
2.Emptyyourrecyclebinonaregularbasis.
3.Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.
4.Tofreeupdiskspace,uninstallunusedprograms.
Note:Youalsomightwanttolookforprogramduplicationoroverlappingversions.
5.CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
6.Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.
7.Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Formoreinformationabout
systemrestore,seeChapter5“Recoveryoverview”onpage57.
8.UpdatedevicedriversandUEFIBIOSwhenneeded.
9.Proleyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
10.Ensuredevicedriversfornon-Lenovoperipheraldevicesarekeptuptodate.Youmightwanttoreadthe
devicedriverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
11.Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minor
issuesyouhaveexperienced,andhowyouresolvedtheminorissues.
12.Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreloadontothemachine,the
followingtipsmighthelpalongtheway:
•Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
•Makesurethatyourbatteryischargedandthatyouhavetheacpowerconnected.
•BootintoThinkPadSetupandloadthedefaultsettings.
•Restartthecomputerandstarttherecoveryoperation.
•Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
13.Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage113toruna
diagnostictestofthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoes
notstartup,downloadthelestocreateabootableself-testmediafromthefollowingWebsite:
http://www.lenovo.com/hddtest.Runthetestandrecordanymessagesorerrorcodes.Ifthetest
returnsanyfailingerrorcodesormessages,calltheCustomerSupportCenterwiththecodesor
messagesandthecomputerinfrontofyou.Atechnicianwillassistyoufurther.
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